Téléphone: +441223352168
Adresse: 17 Burleigh Street, Cambridge, United Kingdom
Ville: Cambridge
Plats: 8
Avis: 5294
Site Web: http://www.signorellis.co.uk/
"I’ve had 2 recent experiences of this place over the last two weeks and both were very disappointing. On the first occasion our coffees came cold, so we asked for them to be reheated or made again and a lady with long dark hair kept...making remarks to other customers and members of staff sarcastically (I don’t think she realised we heard) like ‘Is this hot enough for you?’ ‘I wonder if this one is not right either?’ It’s petty, rude and made us feel uncomfortable because it was so clearly about us. Secondly was admittedly a busy afternoon over half term. I completely understand they were busy however the queue seemed to take longer than normal because their was no order. Again the lady with long dark hair was taking orders that obviously were in no order and people kept asking where their order had gone. We waited 45 minutes for 3 simple sandwiches. I had to ask 4 times including asking 3 different members of staff, two who didn’t even say sorry or I’ll have a look for you now and just walked off. One lady even avoided coming to us or the couple behind us which we both noticed after. When they did come, the woman told me they’d dropped the sandwiches on the floor?! And had to remake, another came over later and said their had been an issue with the tills? And then the sandwiches were really warmed bread that hadn’t been given time to melt the cheese so it wasn’t at usual standard for signorellis, I’ve been a big fan of this place since it opened in Cambridge but I have to say my recent experiences have been overwhelmingly disappointing. People who do not know what they are doing, no order (just give people numbered cards or sticks so you know which order goes to who) and quite rude staff which I haven’t experienced before from here. The food is good but the service recently had really dropped."
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