Santoro - Carte

56 High St, TS15 9AH, Stockton-on-Tees, United Kingdom

🛍 Steak, Pasta, Italian, Vegetarian

4.4 💬 2917 Avis
Santoro

Téléphone: +441642781305

Adresse: 56 High St, TS15 9AH, Stockton-on-Tees, United Kingdom

Ville: Stockton-on-Tees

Menu Plats: 2

Avis: 2917

Site Web: https://www.santoros.co.uk/reservations.html

"Visited tonight with my husband. 11th August. We had booked a table for 6:30pm but arrived early and they happily accommodated us. We ordered calamari and cheese soufflé for starters. The cheese soufflé was lovely, nice and fluffy and light but the calamari was very poor. It was breaded and very chewy. You could tell it was bought in as every piece was exactly the same size and shape inside. When the waiter came we did say the soufflé was lovely, an mentioned the calamari wasn’t very nice. He did say that it was made there and it was fresh. I definitely think that was incorrect. It was very poor. The main course came and it was lamb cutlets and I ordered seabass. Presentation was very good. When our order was taken the waitress didn’t ask how we would like the lamb cooked but we were lucky that it came out perfect. The seabass was ok. I wasn’t overly impressed though. The king prawns that came with it were a bit salty. There was nothing bad about it but it was nothing to rave about. It was ok. The strange thing was when our main course came the food was just put down and the waitress walked away without offering us condiments or any other drinks etc. we were served a small bowl with 5 Italian potatoes in and one small salad between us! At £30 for the lamb and over £20 for the sea bass I thought that was a bit pricey for hardly anything to accompany the main. The waitress came and took our plates. She didn’t ask if we wanted desserts or coffee. Actually no one did. We sat for over 30 mins and nobody came back to us. In the end we had to get up and go to the bar and ask for the bill. Which was £74.00. I don’t mind paying that if I think it’s worth it but it really wasn’t. If the service was above and beyond I would still be happy to pay, but again it wasn’t. I really don’t like leaving bad reviews but it’s not cheap to eat out anymore, and it would be great if we got what we paid for, even good service would’ve made my visit a lot different. Yes I saw they were busy. The had a party of 30 in, but there was plenty of waiting staff. I would definitely have the staff train more in customer service. Sad to say I won’t be going back.the total bill was £74, that was for calamari, cheese soufflé, lamb cutlets and seabass. With 1 Diet Coke and 2 glasses of tap water."

Menu complet - 2 options

Tous les prix sont des estimations sur Menu.

Dessert

Fruits De Mer

sallyb114 sallyb114

A fabulous restaurant with gorgeous food, excellent service and a wonderful atmosphere. Totally recommend Santaros for a great evening out.

Adresse

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Avis

danielrM1036DD
danielrM1036DD

We have been to this restaurant multiple times and it has become our favorite. The fresh, homemade Italian food is absolutely delicious. I highly recommend it!


Sally
Sally

We had a wonderful lunch and it was a fantastic way to spend the afternoon. The food and service were excellent! My friends and I all loved the lunch special menu which we thought was great value for money.


hol
hol

Service very slow even when not busy. Manager very weird in his approach to people, very loud and and quite false. Prefers to service certain tables personally rather than cater to everyone fairly. All other staff really good. Food ok, nothing spectacular. Wouldn’t come here for any special occasion cause they don’t really care Voir le carte


neil59
neil59

Firstly the wine we ordered was out of stock . When we ordered a replacement, they brought the wrong one ! The starters and mains were very nice indeed . We asked for a 10 minute break before dessert , and 3 times we were approached to order . We ordered desserts and coffees , and bizarrely the coffees were brought first . The food was very nice, but the staff are not professional at all.


Paul
Paul

The food and service were excellent. I don't mind paying a little extra for good quality, and this restaurant offers high-quality food at a reasonable price. Marco was amazing and really added to our evening with his friendly service and sense of humor. It was our 5-year wedding anniversary dinner and we will always remember it. We will definitely return to this restaurant. I highly recommend it.


Tyler
Tyler

Absolutely appalling service, would not recommend in the slightest. Food and drinks came as wrong orders and also when questioned about this and regarding a £7 bottle of prosecco that they were selling for £29 (prices not on the menu) was met with a rude attitude from one of the waiters stating ‘what do you want me to do about it are you going to pay or shall i call the police’ even though we had our cards on the table ready to pay. Wont be returning absolutely disgusting. Voir le carte


Ricci
Ricci

Customer service was ok, unexperienced staff, atmosphere was like being in someone’s home in the 70’s which was a bit off putting, had to wait a while before we were given menus, not given drinks menu. Ordered home made patè, was ok. Partner got garlic mushrooms, which should of said garlic mushroom soup, which was too overpowering in garlic. For main I got a pepperoni pizza, pretty basic, nothing wow, oily as well, not just the natural oils from the pepperoni either. Partner got aubergine bake, where it was hot but the aubergine was raw, don’t know how that I doable but somehow was managed. Didn’t stay for dessert, wanted to get away from the boring atmosphere, better restaurants in yarm, b...


petersezsayers
petersezsayers

One of the nicest and most relaxed places we have ever eaten in. We were here the other week and have just booked in again for Friday night. We try to get here as often as we can and bypass all the restaurants in Darlington to travel to Yarm ,we tend to book the same table were we can soak up the atmosphere and enjoy the crack. The staff are a credit to the restaurant and a few of the family members also work there. It would not be fair to single anybody out ,because everybody works to a very high and professional standard. We are very well travelled and have eaten in some amazing places around the world, During our last meal we were discussing were have we eaten that has been better than Sa...


13lisajanea
13lisajanea

Visited tonight with my husband. 11th August. We had booked a table for 6:30pm but arrived early and they happily accommodated us. We ordered calamari and cheese soufflé for starters. The cheese soufflé was lovely, nice and fluffy and light but the calamari was very poor. It was breaded and very chewy. You could tell it was bought in as every piece was exactly the same size and shape inside. When the waiter came we did say the soufflé was lovely, an mentioned the calamari wasn’t very nice. He did say that it was made there and it was fresh. I definitely think that was incorrect. It was very poor. The main course came and it was lamb cutlets and I ordered seabass. Presentation was very good.... Voir le carte

Catégories

  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée. Voir le carte
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Seating
  • Barbecue
  • Carte
  • Reservations
  • Menu
  • Vegan Options

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325 Linthorpe Road, TS1 4NJ, Middlesbrough, United Kingdom

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"Visited this weekend for a family celebration and had an unremarkable experience. Decor of establishment was rather nice. Admittedly, we were a large booking of 17 individuals and this can be challenging to manage and organise for such a small establishment. The mature gentleman was rather rude to our host whom asked for an additional chair for the party as we were one short despite finalising numbers as agreed earlier in the afternoon. This is no way an appropriate manner to treat guests and clearly set a bad example for his staff as well as the wrong tone for the evening ahead. Guests were not even properly seated before being hounded for their drinks order despite not being given a drinks menu. Upon asking about cocktails to the waitress whom was pleasant she was unable to give the full selection just the three she knew of the top of her head that were the standard run of the mill selection. To give full credit to her fo honest regarding the diaquiries before we ordered them in. The cocktails (passion fruit martini and cosmopolitan's) ordered were disappointing as they tasted watered down and lacked a bang. Don't understand why one of the passion fruit martinis was brought out in a drinks glass which was rather random. Drinks orders were taken on an ad hoc basis with the waiting staff not taking a full tables order walking away as people attempted to give their drinks order, unintentional maybe? We were rushed to give our starters/mains orders all of which came promptly and all guests received the correct order. The waiting staff shouted out food orders from the top of the table to identify who's order was who's. The pasta based dishes were pleasantly enjoyed yet the pizzas and parmesans proved to be somewhat vanilla. Not all guests had properly finished eating their meals before the gentlemen asked if he could remove plates before receiving an answer from the full table resulting in some guests to not finish their meals. We were not offered a deserts menu once they removed dishes from the table. We had second hand embarrassment for an additional family party whom were having a celebration meal at the restaurant. The party had started to get settled at the table putting out their balloons etc when the mature gent stormed over barking at them to move as he shoved table and chairs across the restaurant. This clearly made them feel uncomfortable as was noticed and commented by the service users of the restaurant. The waiting staff plonked the celebration cakes on the table one of which didn't even go to the correct individual. NO SPECIAL MEMORY OR MAGICAL MOMENT TO BE HAD FOR A 18TH BIRTHDAY CELEBRATION. It would have been nice if they had asked before bringing it out as some of our party partially missed out on the occasion. The bill was given to the wrong individual instead of the host which allowed for everyone to see the bill when this was an private affair. To be perfectly honest we visited a few months earlier and had a disappointing experience but with better service. Linthorpe Road is bursting with alternative, superior, independent eateries that I would highly recommend instead."