Rossett Hall Oscars Brasserie

Chester RoadClwyd LL12 0DE, Rossett, United Kingdom

🛍 Beer, Cafés, Steak, Coffee

3.9 💬 115 Avis

Téléphone: (+44)1244571000

Adresse: Chester RoadClwyd LL12 0DE, Rossett, United Kingdom

Ville: Rossett

Menu Plats: 2

Avis: 115

Site Web: http://www.rossetthallhotel.co.uk/

"Booked Sunday lunch for 3 people on 21 July 2019. Waited 40 minutes for the starters. Then almost the same for main course. 2 people left after ordering due to the wait. Other customers were also kept waiting. Staff kept apologising and offered free drinks. Delay was due to catering for a christening party. I complained to the manager, who just paid lip service, apologised and then walked away. Table was booked for 1 p.m. Main course was served at 2.20 p.m. As I am diabetic, I was beginning to feel ill due to the lack of food. Will NOT be visiting again and will NOT recommend to others. Staff were continually apologising. It was the chefs who were delaying preparing the food."

Menu complet - 2 options

Tous les prix sont des estimations sur Menu.

Oscar Oscar

The food and service were both excellent. I will definitely be coming back. The atmosphere was pleasant and cosy.

Adresse

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Avis

Neil
Neil

The Sunday lunch deal was very good value. It wasn't particularly wide ranging or innovative but good standard of food, tasty and adequate servings. The youngsters who served us had been well trained and were pleasant and helpful throughout.


Greg
Greg

Our meal was disappointing 2 of us chose the Pork which was grisely and tough and then the mixed vegetables were overcooked- when we mentioned it to staff they said the Chef was not in today which we found surprising as Sunday is usually a busy day- not up the usual standard at Oscars


Ruth
Ruth

There was just one problem with the food, the main dish came swimming in gravy. If you like that much gravy, all was well but for my wife and I it was too much. The service was stretched due to the hotel having a function on. This affected some diners but we were served in a normal time span. Voir le carte


Justine
Justine

We arrived and was greeted by a lovely lady .she was very helpful and knowledgeable and the other staff were just as pleasant..my mother is disabled and they were very accomodating.. would recommend to others and will definitely return as the food was delicious and very good value for a Sunday lunch.


Joseph
Joseph

I usually leave positive reviews, but this time the service was poor. Unfortunately, there seemed to be a lack of staff management, We asked for coffee three times and never received it. After waiting for a long time, we decided to leave without getting our coffee. It seems like someone in charge is not managing things properly.


Yasmine
Yasmine

Not having visited for some time we were pleasantly surprised with the ambiance of the restaurant.. A pleasant welcome, two reasonably priced (new) menus with a variety of dishes. somewhat limited main courses on Table d 'hote. Efficient service and very co-operative staff. Good food and jug of water on the table. (a mark of a good restaurant in my book) The chocolate and cherry mousse was to die for Voir le carte


Isobel
Isobel

I met up with friends for dinner on a Sunday. The staff was friendly and helpful. There were many socially distant tables, which made us feel safe. There were hand sanitisers placed throughout the restaurant. The food was well-presented and cooked well, with generous portions. One suggestion for improvement would be to have additional gravy served in a jug. The service was excellent and we thoroughly enjoyed our meal. Thank you.


Callum
Callum

We had booked a table on Wednesday afternoon at 2 pm and were the only people in the restaurant. While the food was good, with the lunch card of 2 courses for £8,95, the staff was hard to find. I had to look for the corridors to find someone who lets them know we were there and then look for our bill again! When she came to the restaurant, the waitress was friendly and pleasant. Maybe they could have a bell for customers to ring at the bar? Otherwise we enjoyed our meal despite the lack of attention.


Ian
Ian

Booked Sunday lunch for 3 people on 21 July 2019. Waited 40 minutes for the starters. Then almost the same for main course. 2 people left after ordering due to the wait. Other customers were also kept waiting. Staff kept apologising and offered free drinks. Delay was due to catering for a christening party. I complained to the manager, who just paid lip service, apologised and then walked away. Table was booked for 1 p.m. Main course was served at 2.20 p.m. As I am diabetic, I was beginning to feel ill due to the lack of food. Will NOT be visiting again and will NOT recommend to others. Staff were continually apologising. It was the chefs who were delaying preparing the food. Voir le carte

Catégories

  • Beer Découvrez notre sélection de bières rafraîchissantes, des lagers croquantes aux ales audacieuses et aux stouts riches. Que vous préfériez les bières locales ou les favoris internationaux, nous avons la pinte parfaite pour rehausser votre expérience culinaire.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy. Voir le carte
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.

Commodités

  • Beer
  • Wine
  • Carte
  • Amex
  • Menu
  • Visa Card

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"Haven’t visited this place for a long while and unfortunately after our experience I won’t be rushing to return. Such a shame as previously had really good times here. We arrived and the staff on the bar were to be fair very helpful and saw to us straight away, we informed them we had a table booked and she took us straight through, telling us we could place an order for drinks at the table and that it would be table service. They didn’t actually come to take our drinks order for over 20 minutes. Finally took our drink order and then had another 25 minute wait until the drinks arrived! In this time we had placed our food order and it was only that I asked the waiter taking the food order where our drinks were that he went to check. Otherwise, who knows how long we would have waited! Water was requested and arrived room temperature with red hot glasses straight out of the dishwasher, the result being Luke warm table water. No ice was offered. The food was VERY slow to arrive, we only ordered one course but we waited 50 minutes from ordering to the food actually arriving. And when it did it was Luke warm, and tasteless. I had the lentil and mushroom tagliatelle which was a tiny portion at a whopping £16, Luke warm and with absolutely no flavour at all. The other main ordered was nut roast, which looked nice however the feedback was that the nut roast was like packet sage and onion stuffing mix with some nuts sprinkled on top. Unfortunately we won’t be returning. Food was overpriced, Luke warm, small portions, long waiting times and seriously bland. Someone needs to buy them some herbs and spices and get some depth of flavour in those dishes!"