Reflections Brasserie

Great menu and fantastic overnight stay , breakfast was also very good selection of continental and fully cooked , exceptional

The food was delicious and the waiter, and new waitress who was learning from him, could not have been more helpful. I have to eat gluten-free and they were really good at telling me what I could eat or asking the chef if they were not sure.

We’re here for lunch. Arrived at 1pm, served at 2.30pm. Food is very good standard and set menu good value. However the service, while pleasant and well meaning, is incredibly slow even though it’s hardly busy. Shame really as otherwise a lovely location. Voir le carte

We had a very warm welcome to the restaurant last night. We celebrated my Birthday and enjoyed a fabulous meal, and some great cocktails, the service was excellent, such friendly staff. At the end of the meal I was surprised with wonderful Happy Birthday plate of chocolate covered strawberries and chocolate… thank you for such an enjoyable evening.

We ate here one evening during our spa break at Alexander House and had a lovely evening. The staff were attentive and polite and talked us through the menu and the chefs specials for that evening. They have an extensive wine and drinks list. We felt it was a slightly smaller selection of food options on the menu than we were expecting but none the less, the food we had was well prepared and enjoyable. Overall we had a lovely evening.

Unfortunately this restaurant lets the whole Hotel down. We travelled for our 19th wedding Anniversary to the hotel and are repeat visitors. Whole experience at the hotel was amazing apart from this restaurant. Dinner menu is limited. Starter came cold and took almost 30 mins to arrive. Main course took further hour to arrive and my steak was half fat, half meat. My wife ordered the Cod and Salmon came. The whole experience was shocking for a Hotel that purports to be a five star. I would not recommend eating here to anyone. Voir le carte

Walk through the lovely hotel to be taken to a run down part of the building. Few people there and opposite couple in white robes, slightly uncomfortable. Dressed up for our wedding anniversary thinking it was going to be a nice occasion. The floor was dirty and tables weren’t clean. Didn’t feel like you could talk as it was so quiet. Food was average and wouldn’t have paid half for it, drinks took ages. And the waiter kept asking was everything ok. It was below par for what I expected was going to be 5star. Needs a good clean, and struggle to give 1 star. Was of my time and money. Wish I’d gone to our local pub for lunch instead.

The breakfast was good quality and prepared well, with perfect poached eggs. The issue was the lack of continuity of waiting staff. During breakfast, we had four or five different waiting staff, which seemed to mean a disjointed experience for us. This meant not always getting the order as you expected. Long delays as one example with everything arriving at the same time as another. However, all staff friendly and helpful. The one dinner experience was below average, hence the low score. The food was not up to standard. The steak we had was poor quality and tough. Overall good breakfast but would not recommend for a n evening meal.

I wish I could say everything was perfect as we love the hotel, but sadly, we were disappointed. The whole set-up and ambience were lovely so we had high expectations. The first disappointment was that we got what seemed a new waiter who had no clue about the menu and each question we asked he had to look at his notes. If you have a new staff please have them supervised and not left alone when they're still learning. He wasn't even able to tell us what the fish of the day was as if it was properly explained to us we both would have ordered. One of the starters we had was cured mackerel but that came half raw and tasted awful, and had to be returned. Once cooked it was delicious. By all means... Voir le carte