Pronto - Menu

Waited 2hrs for delivery and was told its because they only had 1 driver no offer of compensation just they only had 1 driver Meal type: Dinner Price per person: £10–20 Food: 3 Service: 1

Such good food, the portions are perfect, the delivery was so quick and the workers delivering are always lovely Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

Burgers are good, but chips are always soggy as they put them in a bag. Ordered mozzarella sticks, the website says you get 8, however have ordered a few times and you only get 6. Service: Take out Meal type: Dinner Price per person: £30–40

Ordered for pick-up: Drive Thru Pronto Burger with Brisket Loaded fries and Cheese Burger with Cajun fries. Absolutely amazing food, perfect portions. Would definitely recommend. Service: Take out Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5

Ordered bbq burger, chicken burger , loaded fries and sweet potato fries. Banana waffles and cheesecake! Everything perfect. Large portions and great quality. Food delivered In recyclable boxes that kept food warm. Will def be ordering again! Service: Delivery Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5

This was one of the worst deliveries I've had. Soggy salad, burnt and dry burger bun, stale chicken batter, the cheese sauce is almost like they've melted a thousand American cheese slices. The chips were so dry and everything was far from fresh. No number, can't complain to anyone. Unbelievably high prices for the lacking quality. Don't waste your money. Meal type: Dinner

Ordered a few times. First time was fantastic, since then it’s gone down hill rapidly. One order they sent with nothing in the burger but the patty, it was dry and horrible to the point we had to go down there. Now when thinking we’d give them another try, we ordered online and no food to be seen. They have now shut with no way of being able to contact them until tomorrow. Service: Delivery

Food soggy and late. We don't live that close but took 1 hour 40 minutes. The food is shut in cardboard boxes so arrived hot but had been steaming the whole way so both chips were completely soggy and chewy and the burger top bun was okay as the top of the box had air holes but again a tight box so the bottom of the burger was soggy mush like holding a wet paper towel. The expensive milkshake was just slightly cold flavoured water. I appreciate we are not close but if somewhere does deliveries a 15/20 minute drive they should ensure they can deliver adequate food to that location. I would prefer them to not deliver to our area in Uckfield and I would have gone somewhere else.

This place used to be great, but it’s really gone down hill. Food turned up half an hour late, I called to find out what was going on, they said it was just leaving with the driver it was a 3 minute drive, but it took the driver 20 minutes from that phone call to get to us. Food arrived stone cold. Fries were soggy, I had to re-fry them, and I actually had to cook extra to make up one portion. The size portion that was sent out was less than a McDonald’s happy meal. The burgers. Well the only thing in them were the patties, I literally had to add everything else myself. Which considering one was supposed to be the hot one, was a huge let down. Like I said this place used to be great, but now...