Téléphone: +441555777007
Adresse: Clyde Street, ML8 5BA, South Lanarkshire, United Kingdom
Ville: South Lanarkshire
Menu Plats: 11
Avis: 6325
Site Web: http://www.pregocarluke.co.uk
"Really disappointed with our latest visit to the restaurant! We visited for Valentine’s Day thinking we were going to have a lovely meal out at one of our favourite places who was I kidding?! We were welcomed by the manager, who asked someone to seat us. One of the girl waitresses took our drinks order we also mentioned we were ready to place our order, she replied “that’s fine I’ll go get Rodger” … why on earth does he have to do everything when you have staff there to do the simple things like that? The managers trying to welcome people as they come in, seat people, take orders and what not. It just wasn’t working in my opinion, especially on a busy night like Valentine’s Day! We had our starter, along with first round of drinks. I ordered a second cocktail to go along with my main. Our mains came out, no drink to be seen. Finished our mains and the waiter asked if we would like another drink? I said no thanks, I did order one about 35mins ago but I’ve sat here and watched you all serve other tables drinks and not came back with mine, can I just cancel that please?! He went order to Rodger, told him to which he came over and made a big scene at our table in front of the whole restaurant. Which was mortifying to say the least! I got worked up, upset and embarrassed and my partner was angry and annoyed too. Instead of waiting until we left to address matters, he made a point of coming to our table and making a big fuss?! He’s so loud and annoying, everyone could hear what was going on. I was so embarrassed and angry to say it was an understatement. We decided to have dessert, to which he decides to come and slam another pot of caramel sauce on my plate whilst I’m eating my dessert and walks off "
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