Téléphone: +41447624030
Adresse: Obstgartenstrasse 5, 8910 Affoltern am Albis, Switzerland
Ville: Affoltern am Albis
Menu Plats: 18
Avis: 2425
"For the price you pay for pizza etc the service should be better. We arrived at 5:15pm and were told that only pizza and salad were on the menu. Convenient as we only wanted pizza, although we would have liked an appetizer other than green salad. I ordered two children 's pizzas and two adult pizzas as well as some olives. Children 's pizza arrived about 10 minutes after we ordered, my wife and I sat there waiting for 20 minutes. The waiter came out and told us it was a mistake, the pizza would come immediately. 5 minutes later there was no pizza left so I complained. The manager said to us, Sorry, I thought because you ordered olives you were going to wait a while for the pizza. We waited another 5 minutes for our pizzas, so about 30 minutes total, until the kids were almost there were finished. I 'm not sure how the manager could have thought that a small jar of olives (10 maximum) would be enough for 20 minutes. Anyway, they apologized, the pizza was good, so everything was more or less fine. What really annoyed me, I managed a restaurant in London as a student, the only thing you want to achieve is customer satisfaction. When customers are dissatisfied, you want to make them happy again and compensation is usually necessary for this. I don 't expect free pizza but they even charged us for the olives. Maybe management could think about it if it happens again"
Tous les prix sont des estimations sur Menu.