Pizza Hut - Menu

56-59 Strand, City of London,Westminster, United Kingdom, City of London,Westminster

🛍 Pizza, Pasta, Vegan, Italian

3.7 💬 14273 Avis
Pizza Hut

Téléphone: +442079252457,+442079250050

Adresse: 56-59 Strand, City Of London,Westminster, United Kingdom, City of London,Westminster

Ville: City of London,Westminster

Plats: 9

Avis: 14273

Site Web: https://www.pizzahut.co.uk/restaurants/store/details/Strand

"On entering, we were ignored for a good 20 minutes, as had the couple in front of us. We could clearly see that there were empty tables which hadn't been cleared. Nobody greeted us or reassured us that they were even aware of us. Once...seated, we waited another 20 minutes before anyone took our order. I took my daughter to the toilet at this point and found that somebody had vomited their pizza into the sink...the bathroom had not been cleaned or checked since the previous afternoon. I quickly lost my appetite but was careful to ensure my daughter didn't see the mess. On returning to the table, our glasses still hadn't been delivered to our table so I had to go and ask for them. The buffet was looking a little grim so we didn't feel like eating much of the limited options available. Our pizzas were FINALLY brought out by this time, the couple who had been seated at pretty much the same time as us had finished and were leaving. The pizzas were overcooked and not to the standard we have previously come to expect from Pizza Hut. Still, we ate as too much time had been invested into this meal already. It was at this time that I overheard another diner accost the staff and told them that someone had vomited in one of the booths on the other side of the restaurant and this was yet to be cleaned up. The staff member came back with something like it wasn't possible for them to be aware of the whole restaurant... I completely lost my appetite at this point and asked for the bill. The server had the cheek to ask if we wanted to add any service tip to which we responded a firm no. AVOID this branch at all costs."

Wendy Wendy

My God! I've never felt so well taken care of in London! In this restaurant there is a lady working named Luz who is bright and charming, she speaks to you with a sweetness

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Hesam
Hesam

Very busy and unorganized. The atmosphere wasn't perfect specifically the downstairs floor. Food quality was medium compared to the price. The staff were friendly but too busy. The bottomless drink and salad bar were tempting though.


User
User

we came to pizza hut without reservation, and we were told we had to wait because there were no tables available, which was good. we had to wait about 30 minutes because there were people waiting for us. we got a table under 20 minutes and we ordered. salatbar was amazing. the pizza was made fast and really well tasted. overall were pizza and salatbar amazing, and the personal was really nice and friendly. would they visit again.


Agnieszka
Agnieszka

We have been beautifully served by Sai in this restaurant. Unfortunately I had to make a complain about the fact that I could not pay by cash. The manager Musi was very professional and made me feel like he understood what I was talking about. How is it possible that such a big company can limit it's customers to card payments only? What kind of agenda are you taking part in? I will not be coming back to a place where I cannot pay cash. Kind regards, Agnes


User
User

We arrived on time having booked a table and no tables were available. We were the. Seated downstairs. There was no one else seated down there. We ordered and the drinks arrived. We were told the salad bar downstairs was closed so we would have...to walk upstairs to get salad. Kids had refill drinks again which were located upstairs. After the food arrived we were left and basically ignored for the night. We wanted to pay but no one arrived. We eventually had to find the waiter and we’re told they were busy upstairs! I bet they would have found time for us if we had started to leave before paying the bill. Poor customer service !


User
User

Awful service. Even as you walked in staff ignored customers like they didn't want us to be there! Our server just said we had to order by the ap and walked off! He never came over again to even check if food ok. We saw...others being served rather than using ap! Lady who brought out pizzas said she wasn't sure if they were our even though we had ordered with our table number and table had number on? We had to ask for our drinks too. Gave a 2 as pizza was nice. Toilets disgusting! Flooded across floor. Looked at when last been seen on sign on door and only been checked once at 3pm and it was 7pm!! Just Awful. Really let Pizza Hut down! Won't go here again!!


User
User

Chaotic restaurant. Queued at the 'wait here ' sign for ten minutes. Not even acknowledged by the waiting staff, no hello nothing. The restaurant looked half empty but many tables hadn 't been cleared from the previous diners. Another couple arrived, pushed to the front of the...waiting diners and were immediately served, a gentleman did explain to the staff that the couple had jumped the queue but was met by a wall of indifference. When my partner spoke to the member of staff she was told it was fine and when pressed about the couple pushing in the member of staff trotted out the quality answer So what . As you would probably agree customer service of the highest order. Obviously we didn 't...


User
User

I have visited many pizza huts and this is the worst I've ever been to. I would expect that with a central London location, the staff would be capable of running a busy restaurant. Apparently not. There were so many tables around us that were...not cleaned for a loooong time and there was a long queue forming for people to be seated. I wouldn't say you could blame this on a lack of staff as there were many people milling around. The food was alright but you can't go far wrong with pizza hut. We were going to stay for dessert but we were sat near to the ever growing queue of people waiting to be sat and felt very claustrophobic so didn't bother. We then had to fight our way out past said queu...


Guneev
Guneev

One star is actually because I do not have a lower option. No staff member was interested in hosting. No explanation of menu. The staff did not know the menu to answer questions. Since when are Pizza Hut prices like a fancy high end restaurant? £20 for an individual size pizza? Seriously? It is supposed to be a fast food chain. People are attracted to you for a quick affordable meal. Neither was this quick nor affordable. I would happily pay £20 if the quality of food and the sitting environment was top notch. The sofas are all worn out, the floor was sticky and the tables, plates and glasses I didn’t want to touch them. The salad bar was a joke. Lowest quality of lettuce, cucumber and tomat...


User
User

On entering, we were ignored for a good 20 minutes, as had the couple in front of us. We could clearly see that there were empty tables which hadn't been cleared. Nobody greeted us or reassured us that they were even aware of us. Once...seated, we waited another 20 minutes before anyone took our order. I took my daughter to the toilet at this point and found that somebody had vomited their pizza into the sink...the bathroom had not been cleaned or checked since the previous afternoon. I quickly lost my appetite but was careful to ensure my daughter didn't see the mess. On returning to the table, our glasses still hadn't been delivered to our table so I had to go and ask for them. The buffet...

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !

Commodités

  • Takeout
  • Seating
  • Mastercard
  • Reservations

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