Pizza Express Ashford

Visited today with my wife and son for a little early lunch, the staff where fantastic, positive young front of house with a smile, food was faultless, for a chain I was very impressed, and they dealt with a troublesome (**** vile) customer calmly and smoothly, well done ladies, we will see you again soon! X

We eat here every couple of months and we’re never disappointed with the food and service. The prices have increased a bit, but that’s the same everywhere. Food is always fresh and very tasty. They also have a good app for rewards each time you visit. This restaurant is based in Ashford town, not the one at the outlet. I much prefer this location as it’s quieter and friendlier.

Not the best, food was okie but prices have gone up again by the looks of it. Server didn't seem to really care at all. And dessert took ages so when we recvieved the kids sundae it was completely melted. My warm fudge cake was cold and hard which they rewarded but was will hard. All hot food was put straight in front of my 2 year old even though I was trying to take it. Not great. Such a shame

We have been going here for the last 14 years on Christmas Eve. We save up our Tesco club card points all year. We are a family of 7 so can't afford a meal often. We have never been disappointed so we decided to visit again on July 17th. It was the best ever! Beautifully clean, fantastic service and such delicious food. Cannot wait for Christmas Eve again. Only improvement would be to be able to book our favourite table upstairs instead of the window table downstairs. Great vegan food.

We reserved a table for four friends at this restaurant. One person had a voucher, so we opted for the two-course option. The dough balls were a tasty starter, and the pizzas were not only enormous but also delicious! One of our group members had a gluten-free requirement, which was well catered for. However, paying with the voucher only worked for one person, so we all had to download the app. Unfortunately, the bill couldn't be amended, and the manager didn't seem to try very hard to resolve the issue. This could potentially impact other customers who may end up paying more than they anticipated.

My husband and I decided to give this restaurant another try yesterday, as we had visited a couple of months ago and were disappointed with the service. This time, however, we were pleasantly surprised by the excellent service we received from our waitress, Megan. She gave us her undivided attention and made sure to accommodate my food allergy. Our drinks and food were quickly brought to us and everything was hot and very tasty. The chef even changed my order to cater to my allergy. When I thanked Megan and asked for her name, she informed me that it was only her second shift. I was impressed by how well she had been trained and how quickly she had adapted to her role. We will definitely be...

What a disgrace. Ordered 2 pizzas. The Pandana was so thin you could actually see through it!! I think they forgot to put goats cheese on it as it was just spinach and large chunky slices of red onion. Totally lost any finess and just tasted of onion and spinach. So disappointed. The margarita was just as bad being virtually see through. I have never had a pizza so so thin in my life but they have really scrimped in the toppings. It was liked they just smear the lightest touch of tomato on them and a slight sprinkle of cheese. With dough balls that were under cooked it was a total waste of nearly £35.... whilst I hate to give a bad review I felt I had to be honest. Do not do takeaway as you...

My husband and I recently visited this restaurant, and it was not very busy. There were only 3 other occupied tables inside and 3 tables outside. After being seated and given menus, we waited about 15 to 20 minutes before being asked about drinks. Once we placed our orders for both drinks and food, we noticed that the restaurant quickly emptied out, leaving only 2 occupied tables, including ours. When our main course arrived, we were the only customers left in the restaurant. It took a while for our plates to be cleared, and when my husband asked for the dessert menu, there was a long wait before he could order. Despite the increasing busyness of the restaurant, there were plenty of staff av...

The lady that served us (jasmine)was very attentive and helpful and helped with our special requests and dealt with our send backs well was just let down by the so called chef. The food was not up to the usual standard that we have enjoyed here before , Both pizzas we ordered was undercooked with dough undercooked and the “crispy “ base far from crispy I hate to ever mention or play this card but I’ve been a chef for 19 years and a head chef for many of those and in places that have served pizzas but i know it just wasn’t right both times at all food wise the nearly £7 dough balls were just microwaved with some cheese on , calamari was under fried pizzas as I said were undercooked and my son...