Téléphone: +441208880891
Adresse: Beachfront, Port Gaverne, Cornwall,Isles Of Scilly, United Kingdom, PL29 3SQ, Cornwall,Isles of Scilly
Ville: Cornwall,Isles of Scilly
Menu Plats: 9
Avis: 2687
Site Web: https://pilchardscafe.co.uk/
"As long standing visitors to Cornwall, we never fail to stop at Pilchards for lunch or dinner. Even if we are not staying in the area, we always make a detour to enjoy their wonderful food and ambiance. Well what a shock we got on our visit earlier this week! It was 12.30pm and at first we thought it was closed, then we noticed another couple having a coffee. Admittedly, the weather wasn’t the best, but in previous years there could have been a force9 gale and you’d still struggle to find a table during the day or night if you’d not made a reservation. We sat outside to take in the beautiful view even in the grey skies it looks amazing. A very uninspired waitress came over and gave us the menus, didn’t say much and just put them on the table. Menu was different from last time we came but nonetheless we were still looking forward to a treat. There wasn’t a huge choice, again that was fine. We ordered three small plates squid, a chickpea onion bahji, a prawn and mussel Thai green curry and a portion of fries. Drinks were a bottle of water and pint of Korev. Food arrived and plates were tiny (saucer size, not even side plates). Fries were in a small bowl a bit like a cup. Good job we weren’t too hungry! My husband had the squid and said it was ok albeit a bit over cooked and chewy. Bahji was not warmed through fully and mushy in the middle undercooked. Thai prawn and mussel curry was inedible! It resembled a bright green oil slick with two prawns on the top and few tiny mussels mixed in. There was no Thai inspired taste. It had a real bitter taste like green vegetables blended up into a thick smoothie and drizzled with oil. I picked out the prawns and mussels but the sauce was luke warm and inedible. I mentioned this to the waitress when she collected the plates. Not because we wanted it taking off the bill (which it wasn’t), but to give the chef some genuine feedback. If I were a chef and it came back virtually untouched, I’d want to know why! She mumbled something about sorry you didn’t like it and walked off. The bill was £60 for what was less than £10 worth of food if you were to make it. Now, I know that isn’t how to look at it and I wouldn’t have done if the service and ambiance had been top notch and I didn’t have the knowledge of how fantastic it used to be! I asked if it had changed hands and was told it was still owned by the Port Gaverne Hotel. We were shocked, because for it to become so bad, they must have worked really hard at bringing it down! After we left I checked Trip Advisor and saw some mixed reviews of late. This says it all really as some of them were long standing customers like myself and were cancelling future reservations. I imagine if they don’t do something quickly to revert back, it won’t be long before it loses its excellent reputation, if it hasn’t done so already. It needs a new menu don’t try to be a Michelin Star restaurant there’s one in Port Isaac already! Plus that would need an experienced chef which Pilchards doesn’t appear to have. Just go back to serving fantastic fresh food and freshly caught fish. Not precooked or frozen. It needs to review its extortionate prices or produce quality food to reflect them. Finally, employ staff who look like they want to be there and ready to engage with the customers!"
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