Téléphone: +4962214557899
Adresse: Bergheimer Straße 43, 69115 Heidelberg, Germany
Ville: Heidelberg
Menu Plats: 29
Avis: 564
"One star because there’s not an option for zero. We were a big group but I did not expect we needed to wait 2 hours for food to be served. The dish I chose was not visually appetising at all, drowning in butter, unseasoned and I did not understand its mix of spices. The rice also tasted like margarine and really was unappetising, and that’s saying a lot as I love eating rice. A friend returned the same dish he ordered as mine but the waitress still charged us for the dish. I tried to return mine mostly untouched by the time we were paying and the waitress said in German, which I did not understand at all, that I should have requested for a replacement earlier. As if 2 hours wait was not enough, I think she expected me to stay in the restaurant hungry for the whole evening while waiting for a replacement. What’s more annoying is that other smaller groups who arrived more than an hour after us got their meals before us. I was so hungry after waiting for two hours, then not having to eat my disgusting dish. I was totally not in the mood, then this belly dancer came out. I was so sorry for her, it wasn’t her fault the service was bad but really I was not in the mood for any of this anymore. So sorry I had to learn how to complain in a restaurant in this setting."
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