Park Room And Library At Grosvenor House

Excellent service, staff very accommodating especially Pratigya who went above and beyond a great snowman afternoon tea.

The service at this restaurant was outstanding. The staff explained all the cake options, checked for allergies, and were very accommodating of our additional requests.

The service at this restaurant was outstanding. The staff was very knowledgeable about the menu and went above and beyond to accommodate our needs. It was truly fantastic.

The place was elegant. They have someone to play piano. The afternoon tea set is average. The sandwich is nice. The dessert is more for decoration. The service was slow. The person who was taking care of our table promised to refill the teapot but never came back. We barely got any refill maybe that's too much to ask.

I have dined in many restaurants for Afternoon Tea but I can honestly say this was the best. From the moment we walked in the staff were friendly and attentive. The food was great but the service made the experience 5 star. I don’t usually write reviews but I had this for this as I came away thinking everyone needs to try this!

The staff were very attentive, accommodating and very, very friendly. The flavours in the food were good and there were a good selection of jams. However, the bread for the sandwiches tasted quite stale and the vegan options did not match what was written in the menu. I feel the price and service charge were over priced for what we received.

The atmosphere was absolutely amazing and the pianist was a lovely addition to the whole experience. The festive afternoon tea was gorgeous and attention to detail was incredible on the snowman characters. My only negative was staff were a little slow to bring things when we asked eg more tea or even just hot water it sat on counter for quite some time before being brought to us.

There are many very fine places in London to enjoy afternoon tea and this was our first trip to the Grosvenor in Park Lane. There was something very special and, to be honest, 'Christmassy ' about the whole experience. In truth, it was excellent. The service was peerless, the ambience perfect and the 'snowman theme ' very well done and the attention to detail was splendid. Thoroughly recommended.

Staff and service were excellent. The Snowman afternoon tea was lovely, and the food was wonderful. It was a shame not to get a snowman cake each but after we asked for an extra one the staff obliged and gave us one. The pianist was brilliant. The only let down was other guests using the restaurant and toilet facilities, but the venue can’t help this and they dealt with poor behaving guests quickly, professionally and very well. Would definitely recommend this afternoon tea, one of the best I have had.