Téléphone: +441603663930
Adresse: Riverside, Norwich, United Kingdom, NR1 1WX
Ville: Norwich
Plats: 6
Avis: 2528
"Upon arrival at the restaurant, I approached the cashier to place my order as I had a discount. I had a Nando's card with enough chillies to qualify for the green reward. I ordered chicken wings, expecting them to be complimentary. However, the cashier seemed to be struggling and other staff members ignored us as they walked by. Eventually, my order was deleted and I had to repeat it and present my Nando's card again. The cashier sought assistance from another staff member who couldn't figure out why my card wasn't working. After about 15 minutes of trying to place my order, a different staff member was able to help. They claimed my rewards were expired, even though I visit Nando's weekly. Despite having both a green and orange reward, I had to pay full price for my meal. When my food arrived, it was not as I had requested; I had ordered 2 chicken thighs on my quinoa salad, but received a chicken breast cut in half. My friend also had issues with her order. The manager made a rude comment about checking our orders next time. This made my friend feel uncomfortable and she couldn't finish her meal, wanting to leave as soon as possible. Throughout our meal, we felt uneasy as the staff seemed to be gossiping about us. This was our first visit to this Nando's in Norwich, and as regulars at the chain, it was the worst experience we have ever had."
Tous les prix sont des estimations.