Mcdonald's - Carte

Worcester Road, Hoobrook DY10 1JR, United Kingdom, Wyre Forest

🛍 Cheese, Burgers, Chicken , American

3.1 💬 7164 Avis

Téléphone: +441562753762

Adresse: Worcester Road, Hoobrook DY10 1JR, United Kingdom, Wyre Forest

Ville: Wyre Forest

Menu Plats: 8

Avis: 7164

Site Web: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260767:Clicks:DIRSYN:

"Absolutely appalling!!!! I ordered my food through the drive thru at 23:51 was told to park up. I was sat there until 00:21 when I decided I’d had enough of waiting it was a Saturday night on a bank holiday weekend so I knew it would be a little busy so I wasn’t too annoyed at this point but I went to the front door I tried to speak to someone and was shouted at because: they was busy and didn’t have enough chefs on the kitchen. My order had been sat on a the side for god knows how long as it was instantly ready when Ive asked about it. Part of my order was cold so told this person that and she shouted at me again snatched the food from me and took it back. Was told well it’s not like you’ll find anywhere else open at this time. No signage to say there would be slower service as they was short staffed… there was loads of Uber eats orders flying out the door but people who ordered there was waiting for 30 minutes minimum. I’d like to know how long I’d have had to of waited for if I hadn’t had went and asked about it… when I got my food the second time it was still cold!!! But I didn’t dare tell her again!!! This was the worst experience I’ve ever had anywhere!!! Like she told me she just wanted to go home (so did I after a 13hr shift) there were supposedly 2 chefs so they were struggling to make the food and yet the food was already made but sat there because no one was running it, but she was just wiping down a self serve screen. Not much of a team player."

Menu complet - 8 options

Tous les prix sont des estimations sur Menu.

jack jack

Wait time here is always ridiculous, 30+ minutes every single time

Adresse

Afficher la carte

Avis

Marcin
Marcin

long time waiting for order. 1Chips and 1 cheeseburger, over 25minutes!!!


malcolm
malcolm

What can I say other than it was great AGAIN Can't say anything better than that.


Martin
Martin

Just got a coffee, took 20minutes through the drive through. They couldn't even remember a coffee. Voir le carte


mandi
mandi

The food was good but the service was rubbish as we went with a friend to get food and she had to wait over 20 minutes to get her order


LPW2013
LPW2013

More than half of the cars in the car park were people who’d been to the drive thru and been told to park and wait. There weren’t enough spaces for everyone and I waited for more than 15 minutes after I’d parked


Lawrence
Lawrence

Three people each ordered big mac's and fries via the app whilst on the car park. One meal ready quite quickly the other two was a long wait, member of staff did apologise for this. We ate in so there was no delay before eating but we all found that although the fries were hot all the burgers were nearly cold. This made them unappertizing and not enjoyable. Due to the time and the fact that we were half way through a journey we did not want to complain and have to wait again for replacements. Voir le carte


samuel
samuel

Ordered twice in the last 4 days they have missed my burger from the order both times! They send me to uber eats for a refund and uber eats gave given me a refund of 2.93 when the burger cost 8.99 both times! They pass the buck to uber eats but they are the ones that bag it! Disgraceful and dismissive never ordering again from them and I will push it higher, fed up of people passing responsibility on when they know full well customers won't be refunded for full costs through uber eats policies!


Mark
Mark

Absolutely appalling!!!! I ordered my food though the drive through at 23:51 was told to park up. I was sat there until 00:21 when I decided I’d had enough of waiting it was a Saturday night on a bank holiday weekend so I knew it would be a little busy. I went to the front door I tried to speak to someone and was shout at because they was busy and didn’t have enough chefs on the kitchen. My order had been sat on a the side for god knows how long as it was instantly ready when Ive asked about it. Part of my order was cold so told this person that and she shouted at me again snatched the food from me and took it back. Was told well it’s not like you’ll find anywhere else open at this time. No...


Alex
Alex

Absolutely appalling!!!! I ordered my food through the drive thru at 23:51 was told to park up. I was sat there until 00:21 when I decided I’d had enough of waiting it was a Saturday night on a bank holiday weekend so I knew it would be a little busy so I wasn’t too annoyed at this point but I went to the front door I tried to speak to someone and was shouted at because: they was busy and didn’t have enough chefs on the kitchen. My order had been sat on a the side for god knows how long as it was instantly ready when Ive asked about it. Part of my order was cold so told this person that and she shouted at me again snatched the food from me and took it back. Was told well it’s not like you’ll... Voir le carte

Catégories

  • Cheese Une sélection soignée de fromages artisanaux du monde entier, offrant des saveurs et des textures variées qui ravissent le palais. Parfait pour partager ou savourer individuellement avec les accompagnements idéaux.
  • Burgers Des burgers juteux et savoureux confectionnés avec des ingrédients de qualité supérieure, allant du bœuf classique aux options végétariennes uniques, tous servis avec des garnitures fraîches et un choix de frites taillées à la main ou d'une salade croquante. Voir le carte
  • Chicken Découvrez une variété de plats de poulet délicieux, assaisonnés et cuits à la perfection. Notre menu propose tout, des classiques favoris aux nouvelles créations innovantes, garantissant de satisfaire tous les palais.
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts.

Commodités

  • Wifi
  • Takeout
  • Carte
  • Seating
  • Menu
  • Delivery

Restaurants similaires

The Dog Inn

The Dog Inn

Dunley, Malvern Hills, United Kingdom

Carte • Steak • Salads • Chicken • Vegetarian


"that was a good pub restaurant before. there seems to be a bad retention and a high turnover of employees who think about management. the steak I ordered was chewing and full gristle. I said the waitress politely that she would get the manager/Koch/Barman out of the kitchen. gary, the above mentioned helicopter of all trades, seems to do the work of all, instead of managing that he has not arrived. a few minutes later the waitress asked if we would like more drinks. I explained that I wanted to solve the problem first with my meal and she went back to the kitchen. finally gary arrived and in a very condesctive way explained that rib auge steak has some fat in it. I am aware of the sibling that gives taste, but not gristle and steak as hard as it is like chewing leather. in no phase I offered a replacement or another option, but after a waiting period of minutes since my complaining and the sight of cold gristle before me I was no longer hungry anyway. gary's attitude was risible. he has no customer service skills and did not make any excuse or offer of any kind to put it right. he simply produced a bill for the whole meal (minus the steak), which was wrong anyway, as there was an additional glass wee on it. he changed this with a pencil entry and stood above the table while we paid. we took family members to this pub and its attitude, lack of civil society and general ignorance made this a very unpleasant experience. we will never visit the dog again, a once excellent pub restaurant ruined by its bad administration and high turnover of unfortunate and overworked employees."