"I have been visiting Al Forno's for years. However, last night we had one of our worst experiences in a restaurant to date. In short, our experience included several serious issues. First, they served my friend, who has allergies, nuts despite assuring us there were none in the kitchen. As a result, my friend had a severe allergic reaction, with her tongue rapidly swelling, and had to rush upstairs to be sick. The staff acknowledged their mistake and admitted that there were, in fact, cashews in the kitchen. When I asked for the bill, I requested that the cost of my friend's uneaten main dish be removed since it was contaminated with nuts and posed a real risk to her well-being. However, the manager refused to do so. Moreover, when I approached the manager to discuss the situation, he became immediately confrontational, shouting in my face and acting aggressively towards me. This happened in the middle of the restaurant, which was packed full of people. As two women, one of us heavily pregnant, dining on our own, we felt extremely uncomfortable and were in a hurry to get my friend checked out. Unfortunately, we were left with no choice but to pay the full bill and leave. As a result of this terrible experience, I will never be returning to Al Forno's, and I will no longer be recommending it to my family and friends."
