Latino Joes - Menu

16-18 High Street, ME1 1PX, Rochester, United Kingdom

🛍 Sushi, Steak, Seafood, Asiatic

3.7 💬 1481 Avis
Latino Joes

Téléphone: +441634786606

Adresse: 16-18 High Street, ME1 1PX, Rochester, United Kingdom

Ville: Rochester

Plats: 33

Avis: 1481

Site Web: http://www.latinojoes.co.uk/

"Despite the best efforts of the staff at both the bar and at the table, the manager made this my single worst experience at any restaurant not just in Rochester, nor Kent nor the rest of the UK, in fact the only time I have had treatment that neared this was in a back street restaurant in the Costa Brava where the manager detested the English! Where do we begin? On arrival the manager asked us quite reasonably to wait a couple of minutes whilst tables were prepared, so we purchased some drinks and 10 mins later were escorted to our table, not in the main part of the restaurant but in the bar area. Unusually for an establishment that served food and despite laying the table for the correct number of people, the only menus on the table were for drinks we had to find menus ourselves and ended up with the bar staff finding some for us. Eventually, probably as an afterthought the manager came over and took our orders. For a restaurant that advertises Burgers, Steaks and Ribs as it 's headline items to be told they had no Burgers (well he actually said meat) at lunchtime seemed somewhat odd and the attitude shown was awful perhaps attending a table immediately after having a loud argument over a mobile phone in the middle of the bar was not his brightest move. The starters arrived 15 20 minutes later which was bearable. However, after finishing the starters the wait for main courses was ridiculous it took 20 minutes to clear the table after the starters and then we waited.... and waited... and waited. After another half hour waiting and without sight of any staff we managed to catch the attention of someone and asked what had happened to the main courses it then took a further 20 minutes for the food to arrive They must have run out of potatos as well, as ALL the meals arrived with sweet potato fries. Believe it or not a restaurant is a SERVICE provider and to head the business paying absolutely no attention to customers is no service whatsoever. To add insult to injury when my daughter complained about the service she was greeted with an aggressive response by the manager saying What did you expect? It is the same wherever you go as it 's festival weekend Well, for his education, I must state that there were only two other tables of clients that arrived in the time we were there (one table actually left after waiting half an hour to be attended) Furthermore, we have been attending the festival for more years than I can remember and despite often having some delays in service, NONE have ever come near to this for completely ignoring customers, being unprepared and treating people like an inconvenience rather than clients. Okay so £150.00 may not be much in the overall scheme of things but for our part there won 't be a penny more spent in this establishment by any of us and if anyone reading this has any sense I suggest they do the same. To the bar staff and young man that eventually came round and did his best to resolve our problems thank you, your efforts were appreciated, unlike those of the person who really should have been setting an example."

chloeee98 chloeee98

Love the cocktails in this place, the array of drinks is great. Slightly expensive but a good little venue nonetheless.

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113anitaf
113anitaf

Our table was next to the kitchen, service was shambolic, no special surprise from the restaurant, after spending over £200 in food and drinks at 21:38 they asked us to leave as need tables which ruined the night, oh and to top it all off a mouse was running around


Sarahbarlowx
Sarahbarlowx

Visited as 4 for a birthday meal. Was a lovely meal, slightly more pricier than I thought but cocktails were lovely. A meal each (for 4 people) 2 sides, 1x cocktail each, bottle of wine, 1 beer £170. Cocktails were nice, but not very strong. Food was very nice, seemed all fresh and well presented. Glad we tried it, would probably return.


728lunaZ
728lunaZ

What a pleasant surprise this was, I am a good cook so we rarely eat out. We had a delicious meal here. Greeted by friendly, accommodating staff. The ribs were out of this world! melt in the mouth. The sea bass and vegetables delicious, so tasty. Calamari crispy. Atmosphere relaxed and inviting. Highly recommended. I have no idea why the such low ratings.


839elizabethn
839elizabethn

We have always visited this restaurant when we are in Rochester. It has always been a great atmosphere and excellent food. However , on our visit in August it was the complete opposite. The menu was very limited and the prices had increased enormously. The service was a disgrace . I had my starter almost thrown down on the table . Suffice to say we will never be returning . This pandemic has given them an excuse to up the prices and reduce the menu by less than half !


Hollykitchen4
Hollykitchen4

One of the worst places I have ever been!!! DO NOT RECOMMEND! They were charging us for drinks as we was ordering them so we paid, at the end they added so much stuff to our bill that we already paid for and even extra stuff!! They didn’t put the name of what we ordered they just put “food” “drink” so we couldn’t identify what we actually ordered, when we told the man we thought our bill was incorrect he was so rude and kept raising his voice. I have never experienced customer service like this in my life!! Disgusted


H6448MRrobertc
H6448MRrobertc

Had the worst night I 've ever had in a restauran, booked a table 3 weeks ago for 8 o 'clock for 5 people when we arrived we had to wait for 15 mins on the pavement then shown to our table ordered drinks. 30 minutes later we are still waiting for our drinks, after we asked a member of staff how long for our drinks the manager arrived and aggressively told us you have only been here 10 minute 's and you was late for your table At this point our party decided to leave where we was met with sarcastic remarks from the bar staff. I have never experienced such poor customer service as I haveexperienced here. Ps The manager was not wearing a mask Pps. The table behind had 8 people on it when the ru...


clareGravesend
clareGravesend

Visited this Restaurent on Bank holiday Monday treat before back to school with my family, for the first time. Very disappointed with the overall experience. The menus were grubby, glasses were smeared around the edges when they arrived with the drinks, we had to remind staff a couple of times for the drink we had ordered, did not receive. When we ordered the food there were a number of items on the menu they did not have! however the waiter made no mention of this when we sat down, which would have been good customer service! The food we eventually was able to choose was sparce on the plate not very presentable. Nachos for starters, only few on the plate main meal mainly burritos was ok not...


Lisa
Lisa

After a great evening here last year with friends, we decided to go back to Latino Joes for a girlie catch up on a Friday night. What a mistake ! After waiting an age to get a drink at the bar amongst foul mouthed boys shouting and swearing at the top of their voices, we were shown to our table in a deserted restaurant last year it was packed). The food has always been good but this time the chicken burrito was full of mush with 3 lumps of chicken in and to be honest my dog would have turned his nose up at it. After 9pm Latino Joes turned into a disco for what can only be described as mostly underage children drinking and falling around ! At the end of the meal we were visited by the bar boy...


DaveP2859
DaveP2859

Despite the best efforts of the staff at both the bar and at the table, the manager made this my single worst experience at any restaurant not just in Rochester, nor Kent nor the rest of the UK, in fact the only time I have had treatment that neared this was in a back street restaurant in the Costa Brava where the manager detested the English! Where do we begin? On arrival the manager asked us quite reasonably to wait a couple of minutes whilst tables were prepared, so we purchased some drinks and 10 mins later were escorted to our table, not in the main part of the restaurant but in the bar area. Unusually for an establishment that served food and despite laying the table for the correct nu...

Catégories

  • Sushi Délectez-vous de notre sélection exquise de sushis, composée d'ingrédients frais, de rouleaux élaborés avec expertise, et de nigiri traditionnels. Chaque bouchée offre un mélange harmonieux de saveurs, promettant un véritable goût du Japon.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • Asiatic

Commodités

  • Amex
  • Beer
  • Wine
  • Visa Card

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