Téléphone: +441162352888
Adresse: 3 Bradgate Road, LE7 7AZ, Charnwood, United Kingdom
Ville: Charnwood
Plats: 9
Avis: 4332
Site Web: http://www.lararestaurant.co.uk
"I regularly go to Lara’s and usually receive good customer service. However, tonight the service was poor and the staff was awfully rude! Tonight I ordered my food and I clearly stated my sea bass to be with rice due to me being allergic to potatoes I repeated myself three times on the phone and the lady repeated it to me. My daughter in law collected the order and when I opened my food I had chips and my sea bass was overcooked. The Turkish bread was burnt and I hadn’t received my salad or sauce. My son and daughter in law also ordered mixed kebabs and they had 5 pieces of skinny meat and hardly any chips. I called the restaurant to see if they could do anything and the ‘manager’ was very rude telling me ‘’there is nothing she could do about it darling’’. She was very rude and proceed to call me a liar and continued to say I didn’t state what I wanted with my sea bass! I returned the food to the restaurant and the staff was very rude again! The man cooking the food told me his staff wasn’t rude and to lower my voice he chucked my money at me and told me to leave his shop. All I wanted was a apology not to be called a liar I will not be returning due to the poor customer service and quality of the food on my last few visits."
Tous les prix sont des estimations.