Téléphone: +442083372516
Adresse: 23 Cheam Common Road, KT4 8TL, Sutton, United Kingdom
Ville: Sutton
Plats: 7
Avis: 367
Site Web: https://www.facebook.com/pages/La-Bella-Luna-italian-restaurant/1505556969682933
"We made a reservation for 7 pm on a Wednesday evening for 5 adults and 2 young children. Despite arriving early at 6:30, we called ahead to confirm it was alright. However, even after only ordering garlic bread and olives as starters, we did not receive our pizzas and pastas until 7:50. When my son complained about the delay, he was assured it would be ready soon. After 15 more minutes, my brother approached the chef/owner, who came out of the kitchen and said, "You should have informed us that you were in a hurry." My brother pointed out that with 2 young children, it should have been obvious that we needed to be served promptly. The food finally arrived five minutes later with no apologies. Although the food was generally good, my son's fettuccine Verona was not enjoyable. Waiting over an hour for pizzas and pastas, especially with young children, was unacceptable. It seemed like they were more focused on takeaways than customers dining in. Unfortunately, we will not be returning. It's a shame, as I dislike leaving negative reviews."
Menu - 7 options
Tous les prix sont des estimations.
User
good Italian restaurant delicious food, good size portion. Add to favorites
Adresse
Avis
User
friendly staff, eat really nice and the place clean and warm. we had a nice Sunday evening with friends!
Y391SXaaronb
10/10 food drinks and vibes. Thank you very much! Food was amazing! Happy birthday Jack and thank you mumma x
User
Went on spur of the moment very good . Food . place and ambiance price was good will go back again thanks to the owner
User
political and attentive service of all employees great eating and it was great experience to try new Italian in the opposite, I will recommend this place for a great night out
User
tasty house cooked Italian. fine selection dressed. had the seafood risotto and it was very good. bean garlic brot also spectacular. beautiful selection of wine and well kept moretti on hahn.
User
steak, was huge, melted in mouth and cooked for perfection. smallest piece of fat (over the size of a and the rest was all flesh! chefs special tiramisu is incredible. if they weren't for lunch, I highly recommend it. it is only the middle week that is sad and like to see it available at the weekend.
lboberts
Enjoyed our meal here. The tomato garlic bread and pasta arrabbiata were particularly good. The setting is traditional and cosy plus the service was good. The portions are generous so go hungry to make the most. Would be nice to see more vegetarian options for the mains. Maybe a spaghetti in garlic and oil sauce or a tagliatelle with courgette and broccoli in a tomato sauce. Also a children’s menu would be good as the pizza is massive plus our youngest usually has a simple penne in a plain tomato sauce but that wasn’t on the menu.
F3517HIneilh
Normally we enjoy food at this local restaurant, either on our own or with friends. However, Last Friday 14th I decided to use the toilet prior to oue meal. Passing the kitchen entrance I stepped on a floor mat causing me to fall heavily on my side. I eventually got up and subsequently overheard someone asking what the noise was and the reply was someone slipped on the mat . As I made my way back from the toilet to our table I noticed the mat had been removed. During our remaining time at the venue and when leaving, at no time did any staff enquire if I was okay. As an OAP of 75 years the customer care from this restaurant was noneexistent.Please see injury photo attached.
pdw141
We made a reservation for 7 pm on a Wednesday evening for 5 adults and 2 young children. Despite arriving early at 6:30, we called ahead to confirm it was alright. However, even after only ordering garlic bread and olives as starters, we did not receive our pizzas and pastas until 7:50. When my son complained about the delay, he was assured it would be ready soon. After 15 more minutes, my brother approached the chef/owner, who came out of the kitchen and said, "You should have informed us that you were in a hurry." My brother pointed out that with 2 young children, it should have been obvious that we needed to be served promptly. The food finally arrived five minutes later with no apologies...
Catégories
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
Commodités
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Wifi
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Seating
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Takeaway
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Reservations
