Téléphone: +447949565013,+441914476868
Adresse: United Kingdom, NE6 1LN, Newcastle upon Tyne
Ville: Newcastle upon Tyne
Plats: 21
Avis: 2535
Site Web: https://www.kiln.cafe
"…but that seems a long time ago now. After my last rather disappointing visit a little while ago, I thought I’d give it another go. Didn’t have a reservation but the friendly staff member 1 got me a table. It was the only table without a candle or light, pretty dark there, I thought they would bring me a candle once seated but that didn’t happen. Small details… The entire service brigade seemed exchanged, I do like a bit of continuity, in particular when they used to have excellent staff and front of house who even knew what my first drink would be and what cocktail I’d have after food. I always wondered why there was such a high turnover of excellent members of staff, they certainly are an asset to the business, it seems strange. I ordered lamb koftas which I had in the past, also some crushed potatoes. The wait for my £9 cocktail was rather long, after perhaps 30 minutes it was eventually presented by staff member 2. I then waited for the food. 1 hour 10 ! for the two rather sad looking kebabs put in font of me by staff member 3. Potatoes were a no show, I waited another 5 minutes for them and decided not to let the kebabs get cold. The £11 kebabs were very dense and chewy, the pickles required a chisel and I am sure it said cauliflower on the menu but that was missing too. The kebabs from years ago were tender and succulent, pretty much the opposite of what I had now. It reminded me of the burrata that once was really good but then became uninspired and dull. Once finished, staff member 4 asked ‘can I take these?’, referring to the plate and cutlery, without asking if I liked it. I had enough and asked for the bill. The bill still had the potatoes on it so I asked for them to be taken off. While waiting for the amended bill, staff member 5 came with some potatoes. So they didn’t forget them as I had assumed. I said “sorry, these are about 20 minutes too late, I am already in the process of paying”. Also, the £5 potatoes didn’t look crushed, they just looked like boiled potatoes to me. There were occasional problems with Kiln in the past, once I had badly undercooked fish on two separate occasions, I even contacted the place via Messenger with a picture and the reply was “we won’t reply via social … you can ring us” which I thought was very inappropriate, it’s not ‘social’ and I used that from of contact because I didn’t want to write a bad review as I really liked Kiln, then. Based on the pic, I would have been petrified if that had been my restaurant and I didn’t even get a ‘sorry’. Anyway, I won’t go back, I used to wave the flag, now it’s chaotic, the food has gone downhill dramatically, I also find it too expensive for what it is and where it is and I think that the monstrosity of a new bar has ruined a lot of the old cosiness."
Menu - 21 options
Tous les prix sont des estimations.
S
Fantastic Mediterranean dinner, Tasty lamb kofta’s, crushed potatoes a must !! lovely customer service. We will be back
Adresse
Avis
480BC
The food was excellent, as were the wines. Try the steak. It is amazing. The service was very professional and friendly.
Fazzyf1
This restaurant is a lovely little place with delicious food and excellent service. The staff were very friendly. We ordered 10 dishes and my top recommendations are the Muhammara, Burrata, Roasted Beet, Konro Leek, and Pitta.
Marco
A great atmosphere and location. The room is next to a pottery which can be seen lit up from your table, really cool. The food was mezze style and the advise on how much to have was excellent. The food was really good, and we will return!
TheWhitleyOne
I went to this restaurant with friends this afternoon. The service was really friendly and the food was amazing. The venue was great too! I particularly enjoyed the Middle Eastern Brunch (Turkish Breakfast). I will definitely be returning!
tracywoodfine
This restaurant is absolutely stunning! The food was exceptional and cooked perfectly. We celebrated my son's birthday as a family, and the staff was incredibly friendly and helpful. This place is a must-visit! We will definitely be returning, hopefully soon.
David
The turkish breakfast with an americano is one of THE finest breakfasts Ive ever had. Lovely surroundings and nice people. What else could you want? So get your mullet out and your half masts on down to this exceptional hipster hang out. Open to everyone of course!!!
whistlestop
We had a very relaxing evening here, the music choice is excellent. Food was good, we are not huge fans of small plates, however we managed to put together a tasty dinner. Service is a bit hit and miss, the waitress was mostly working alone and it was busy. We would happily return.
byneilmac
Best food and atmosphere in Newcastle. Every dish is unique of the kind you’ve never eaten before. Had no idea what half the options were, but you can trust the menu. Vegetarian dishes are fantastic. Thought each dish was our favourite until the next one arrived. Really intimate dining, perfect for couples. In the heart of Ouseburn too, so there are great pubs next door for before and afterwards. The working kiln is such a unique characteristic the artist was working away the whole time we were in. This place is a gem. Unique dining experience, and brilliant value considering the craft involved. We had four dishes and drinks, for under £50. We paid the same at a cheapy Italian the night befo...
jaybee67
…but that seems a long time ago now. After my last rather disappointing visit a little while ago, I thought I’d give it another go. Didn’t have a reservation but the friendly staff member 1 got me a table. It was the only table without a candle or light, pretty dark there, I thought they would bring me a candle once seated but that didn’t happen. Small details… The entire service brigade seemed exchanged, I do like a bit of continuity, in particular when they used to have excellent staff and front of house who even knew what my first drink would be and what cocktail I’d have after food. I always wondered why there was such a high turnover of excellent members of staff, they certainly are an...
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