Istanbul Grill House

402 Coventry Road, Birmingham, United Kingdom

🛍 Halal, Salad, Turkish, Mediterranean

3.8 💬 3495 Avis
Istanbul Grill House

Téléphone: +441217531554,+441212470486

Adresse: 402 Coventry Road, Birmingham, United Kingdom

Ville: Birmingham

Menu Plats: 35

Avis: 3495

"We ate at this place, while my food was fine and that's me being honest. My brothers lamb chops were burnt almost all showing as black. When he complained, the worker and the manager both tried to justify it and said it's normal. Clearly they...don't know how to cook chops as it clearly wasn't right. We asked them to replace the chops with a burger but they just didn't bothered while giving us the impression of making one. We then asked them to remove the burnt chops off the plate and the manager just threw them in the bin. Had it been fine he would have ate them himself as the place was dead and not even busy. Now when It came to paying for food the manager was dying for every single penny and started messing about with the payment. Lamb chops with fries and salad cost he wanted and then to save him talking jibberish we just agreed upon so he can sleep at night knowing he screwed another customer over. Such attitude only come from greed and arrogance. Customer service is really bad here be warned!"

Marinela Marinela

Food was gorgeous and staff were friendly and attentive, definitely going back soon and loved my tea

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Avis

Alison
Alison

Party of mix platter for and a mix donner platter. Decent portions and very good value for money. Nothing to really rave about hence average rating. Will not be going back in a hurry. Staff were friendly and attentive.


Courtney
Courtney

The best food ever Everything in this restaurant is very nice and cheap they give you the amount that you pay for and the service is extremely well they are good kids that help their fathers and they are very well mannered


Cameron
Cameron

Got a takeaway of skewers of chicken, a grilled half chicken with salad and rice, and skewers of meat also with chicken and rice, for around Portions were big but the food wasn't the tastiest I've had to be honest. They packed...everything up together which did annoy me a bit as I didn't want my rice and my chicken was covered in it. Voir le carte


Jason
Jason

We had the family special which included lamb kebab, chicken tikka, lamb doner, chicken doner, shish kebab, chicken wings, dips, salad, rice and bread we also ordered a portion of chips, the total of the bill was about We rang the order through by...the time we got there it was ready, everything was piping hot except the chips they were luke warm. The food was really good, the kids loved it, there was enough for people although I could've eaten more. I would definately go again and would recommend to friends.


Jane
Jane

I ordered lamb chops with chips to eat in. The food arrived burnt and it was charred black and overcooked. The owner did not offer me anything in return or help the situation in anyway. I told him that I had medical condition and I...want to avoid eating blackened charred grilled meat that would be detrimental to mine or anyone else health for that matter. The owner didn't care or offer me an apology and the worst thing is, he had the audacity to charge me *full* amount for the food which most of it, I didn't eat. Very poor customer service. Avoid at all cost. I wish I had taken some pictures now..


Alfie
Alfie

I initially went to this place as I had a hankering for some Turkish BBQ and it's pretty much on my doorstep. Can't knock it all! Staff were friendly, and answered all our questions confidently, making recommendations etc. The food was exactly what I needed....Plenty of meat, spice, textures and flavours. A tonne of different kebabs, doner and wings, on a bed of rice, with plenty of bread to go around? That's a winner to me. Although I'm not a fan, the rest of my family more than took advantage of the free tea on offer, and my dad, who has become a bit of an expert in Turkish coffee seemed to really enjoy his. We've also had a takeaway from here a couple of times since, and it's been just as... Voir le carte


Alice
Alice

Chicken burger comes with sauce and salad far enough yet they don't ask if you want it or tell you what the sauce is. The fries came with peri salt again I did not ask for this and the the replacement fries provided by year old that was working were refried and seeping with oil and some of were hard and clearly over cooked. When I refused the fries the child didn't know what to do. Hate shops that got kids working but they cannot handle basic situations he knows those fries were already cooked and just refried them to make then hot again. Not a good look. I was still charged for it again as this child didn't seem to know you don't charge customer's for your error and bad food. Another epic f...


Matthew
Matthew

A genuinely good experience. Ordered a family special along with the jajik, was told by the manager that there was no need to order that as an extra as it was with the family special anyway. Then they served us with bread and condiments which...was in the form of a mildly spicy dip and a garlic-mayo dip. As they tasted fairly nice, the bread finished rather quickly We asked for more and they didn't hesitate! Then eventually they mains....... what can I say.....a HUGE platter full of meat and chicken in the form of kebabs, wings, tikka and donner resting on a bed of rice! Yummmm. They didn't disappoint! I'm not a fan of wings, but I have to say the were SUCCULENT! The meat tikka was just rig...


Amparo
Amparo

We ate at this place, while my food was fine and that's me being honest. My brothers lamb chops were burnt almost all showing as black. When he complained, the worker and the manager both tried to justify it and said it's normal. Clearly they...don't know how to cook chops as it clearly wasn't right. We asked them to replace the chops with a burger but they just didn't bothered while giving us the impression of making one. We then asked them to remove the burnt chops off the plate and the manager just threw them in the bin. Had it been fine he would have ate them himself as the place was dead and not even busy. Now when It came to paying for food the manager was dying for every single penny... Voir le carte

Catégories

  • Halal Menu halal offrant une sélection délicieuse de plats conformes aux directives alimentaires islamiques, garantissant qualité, authenticité et saveur. Profitez d'une variété de repas soigneusement préparés pour une expérience holistique.
  • Salad Un assortiment délicieux de salades vibrantes, avec des légumes verts frais, des légumes de saison et des garnitures savoureuses, arrosées de nos vinaigrettes signature pour une expérience de repas rafraîchissante et saine. Voir le carte
  • Turkish Savourez les saveurs riches de la Turquie avec des plats mettant en vedette des viandes succulentes, des légumes frais et des épices aromatiques. Dégustez des classiques comme les kebabs, les mezzés et le baklava, apportant le goût vibrant de la cuisine turque à votre table.
  • Mediterranean Savourez l'essence vibrante de la Méditerranée avec des plats inspirés par les côtes baignées de soleil. Dégustez des olives fraîches, des herbes vibrantes, des huiles d'olive riches et une variété de fruits de mer et de viandes grillées.

Commodités

  • Kosher
  • Takeout
  • Carte
  • Seating
  • Menu
  • Delivery

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