Téléphone: (+44)1512890521
Adresse: Piazza, 1 Market Pl, Prescot, United Kingdom, Prescot United Kingdom
Ville: Prescot United Kingdom
Plats: 5
Avis: 1192
"Started out a lovely day! Ordered starters and let the kids have a play. Kids food come and the nuggets tasted of pepper! Then a few hours later we ordered our mains. 3 specials a burger and a pasta dish. 2 specials, the burger and a pasta dish come out. The pasta dish was a children 's portion (which was recifified immediately (amazing) but the last special didn 't arrive and no mention of it. We asked about 20 minutes later (when we seen a waitress/waiter) to which we were told oh yes I will check. Come back about 10 minutes later (as the whole table had finished their meals) to advise they had no specials left! So meanwhile everyone had finished their meals, I had no meal and got told what do you want me to do about it by the manager! The manager was absolutely disgraceful, her attitude was unbelievable and she should not have a business if she cannot take accountability for their actions! I then ordered a steak medium (as the manager said I can do this for free) and it come stone cold and more rare than medium. So we took this back to be told by the chef, i sent this out 10 minutes ago so not my problem! So I had no meal what so ever as I went passed hungry by then! We put a review on before we left (after we asked for the bill) to be confronted by the manager, the owner and the chef screaming in our faces about the review! We had young kids with us and had been there since 2pm and we had been nothing but understanding to waits etc but to be confronted with such anger was a disgrace! We was told to leave and not pay but just to get out, which we did as our children had gotten upset but the situation! Looking at previous reviews on how others have had a bad time at the restaurant and how management had handled the situation, was our experience! Will not been returning at all. Disgraceful!"
Tous les prix sont des estimations.