Il Gusto - Carte

11 Craven Rd, London, W23BP, W2 3BP, United Kingdom

🛍 Bars, Pizza, Pasta, Italian

3.7 💬 25130 Avis
Il Gusto

Téléphone: +442074022111

Adresse: 11 Craven Rd, London, W23BP, W2 3BP, United Kingdom

Ville: London

Menu Plats: 35

Avis: 25130

Site Web: http://www.ilgusto.co.uk/

"We were a group of friends meeting up after 45 years of being Facebook friends and simply chose Il Gusto bc of its proximity to Paddington station. Online reviews seemed okay but boy, how wrong we were to book a reservation in this restaurant! Normally Italian restaurants are known for their friendliness and good service. Not here. I was the first to arrive, 20 minutes early bc my trains only run hourly. It was pouring with rain and so I was surprised that the waiter told me that I should return in 20 minutes. He was standing in a nearly empty restaurant with a few people already tucking into their lunch. I suggested I waited on the booked table, he said no table had been allocated. So I ordered a glass of wine and olives while I waited for my friends. To be fair there was a waitress who was friendly and seemed embarrassed by her colleagues offhandedness. When my friends arrived the service did not improve. Really, trying to take away plates when we’re still eating is the height of rudeness. The restaurant wasn’t busy, there were other people eating but the staff weren’t rushed off their feet. My family work in hospitality so I know a group of well mannered friends are normally welcomed, not least bc it’s very easy to upsell to a happy group. The starters were fine, but the mains were disappointing. Not awful just nothing to distinguish them. A further point- are the staff trained to deal with nut allergy sufferers? I’ve never has such a disinterested response from a waiter for years, even when I took out my epipen to empathise my point. So, in summary staff training is needed bc if it wasn’t for the fact we’d planned this meeting for some time we would have walked out to find another more welcoming restaurant. By the way I was so shocked by the trashed toilet door I took a photo."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Pizza

Dessert

Anti Pasti

Pâtes

Entrées

Penne

Poulet

Sandwichs

Calzone

Salades

Pain

Fruits De Mer

Petite Pizza

Végétarien

Desserts

Cuisine Américaine

Apéritif

Cr

Breakfast/Lunch Croissants

Risotto - Riz

Pain & Focaccia

Ravioli Speciale

Hermanni Hermanni

Serve one of the best neighborhood english breakfastGreat price and portions.

Adresse

Afficher la carte

Avis

Charlotte
Charlotte

Grabbed us right off the street and the service was amazing throughout the whole meal.


Vincent
Vincent

Just keep on walking, plenty of other options on this block, service is so slow that you may spend longer waiting for your check than eating your


VLAS44
VLAS44

Was first introduced to this place by a friend who loves locally. The staff are incredibly friendly and welcoming. Service is fast and food delicious. Would definitely recommend for anyone in the Paddington area Voir le carte


Caroline
Caroline

Very disappointing, prices are way higher than the menu on the website. Food nothing special and charge 12.5% service charge. The webpage prices make it attractive to step in but unfortunately prices and service charge are way higher than competitors. Not sit in vicinity of door as it is cold.


kirklandevents
kirklandevents

Thought it was a cute family owned restaurant, so I wanted to support that. The chicken I ordered we joked look like shoe leather and it was very tough to cut and extremely dry. I gave up eating that. One of the other guests ordered salmon and got two tail pieces of salmon and ended up, not eating anything other than the two carrots that were on the plate with the fish. So disappointing.


Ian
Ian

This restaurant advertises one price on its web page then charges a totally different price. When challenged the staff fobbed us off with the menu price is the price. To add insult to injury a 12.5% service charge was added even though we had to obtain assistance stableising the table. Food was mediocre at the best with servings being inadequate even for a small eater. Do not recommend and am surprised they are still in business. Voir le carte


liznewnham
liznewnham

The owner was very abusive to a female member of staff. He openly had a ‘go’ at her in front customers, slamming down menus and generally being a bully. I stood up for her and told him he shouldn’t treat speak to his staff this way. If he had a issue it should be dealt with back of house. He then said that she was his wife. What a vile man!!! The customers clapped in support of my comments. He kept hanging around so I couldn’t speak to her on her own. I then tried to tell her she shouldn’t have to put up with his abuse and there were organisations where she could get help to get away from this vile man bully


zackee1999
zackee1999

I haven’t really used Tripadvisor before but after this I couldn’t resist to make a comment. To begin with, service was not horrible, I can actually appreciate yelling and shouting from the waiters if the food tasted like something from Italy. How did it taste then? Well let me tell you, horrible, if I put blinders and earmuffs on a dog from Italy it could probably threw together a better risotto than what I tasted. No wine, no Parmesan, no broth, but cream? Yea of course The carbonara was from a school lunch and the pasta with shrimp and tomato sauce was straight from dolmio can. I would say to all of you wondering if you should eat here, listen to Michael Scott; "No God, Please No, NOOOOO!...


femmedemenage
femmedemenage

We were a group of friends meeting up after 45 years of being Facebook friends and simply chose Il Gusto bc of its proximity to Paddington station. Online reviews seemed okay but boy, how wrong we were to book a reservation in this restaurant! Normally Italian restaurants are known for their friendliness and good service. Not here. I was the first to arrive, 20 minutes early bc my trains only run hourly. It was pouring with rain and so I was surprised that the waiter told me that I should return in 20 minutes. He was standing in a nearly empty restaurant with a few people already tucking into their lunch. I suggested I waited on the booked table, he said no table had been allocated. So I ord... Voir le carte

Catégories

  • Bars Découvrez notre sélection de cocktails méticuleusement préparés, de bières rafraîchissantes et notre liste de vins fins soigneusement choisis. Parfait pour se détendre entre amis ou accompagner vos plats préférés de notre menu. Santé !
  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !

Commodités

  • Wifi
  • Takeout
  • Carte
  • Delivery
  • Menu
  • Takeaway

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