Giraffe - Carte

Appalling staff, rude and slow. Didn’t acknowledge I was there, despite attracting their attention. I walked out

This restaurant is always crowded. We liked our breakfast, though it was pricey. The service was friendly and quick.

Our server was very nice and attentive. The food was good for an average breakfast. Nice option for a fast airport meal. Voir le carte

Somehow this restaurant attracts many visitors at Heathrow terminal 5. I believe it does because of few factors: - Convinent location, immediately past

We got to the restaurant before the opening time and the staff were extremely rude to us saying the lights aren 't on so we aren 't open yet in a very sarcastic voice and other rude comments.

What a shame! Food was cold and extremely poor quality. Not worth it don’t waste your money. Advocado brunch awful Hollandaise poached eggs Big breakfast What a shame completely awful returned food and gone to Pret for a croissant. Voir le carte

Terrible service, was advised by one server not to order too much food and overheard another telling customers how terrible the food is. Didn’t receive a burger after waiting 10 minutes and letting them know I still didn’t receive by burger yet it was still on my bill at the end. Will not be going again don’t recommend.

I ordered the bacon cheeseburger and was excited to try it. It looked appealing when it arrived, but I was disappointed to find that the filling was only lukewarm. My wife's Bondi burger was bland and overcooked. We won't be returning anytime soon. The waiter did offer to replace my burger, but I had already eaten most of it, although I couldn't finish the toasted and hard bun.

I have had two disappointing experiences at this restaurant. The first one was about a year ago, when they served me a raw burger. Despite this, I gave it another chance with my daughters. However, all the food we ordered came out lukewarm. The Katsu curry had dry, tasteless chicken and only one slice of pepper instead of the promised vegetables and spring onions. The chicken wings and tacos that my daughters ordered were also cold and flavorless. Our bill came to £55 for a subpar meal. I would recommend avoiding this place and saving your money. Voir le carte