Fitzgerald Craft Bakery

Staff who really really really couldn’t give one. Absolutely no interest in serving customers . Rude and hostile maybe it’s me I thought… then I looked at the reviews… clearly it isn’t

I felt uncomfortable as a customer, so I decided to leave. I got the impression that I wasn't welcome, so I chose not to buy the pastries. The first person I asked for assistance seemed grumpy, and I felt awkward.

The food at this restaurant was terrible, with hair found in the cake. The service from the assistant was also quite rude. There are much better dining options available in Buxton. Additionally, both toilets were closed during our visit.

Horrible rushed and overly hot /stuffy atmosphere. I asked for a coffee and pastie to sit outside, but was told it was more expensive to takeaway would have thought the other way round?? £5. 45, total- the salty pasty advertised at £3.35, making the week coffee with uht milk £3.10. Waited over 20 minutes for food once ordered, which is too long.

So expensive since we were last here £6.50 for soup with 2 rolls (that made me chuckle) dirty, plates were not cleaned from table next to us, it was empty, female loos closed had to use men's, bought a Bake well tart £4.60, was a full tart, looked lovely but just had it and it's so dry, missing ground almonds I think, was a great cafe 2 years ago, busy, staff still grumpy lookin, reasonable and lovely food

Absolutely loved it, nice staff one of which very young, smiley, attentive and with great potential I thought. The other lady keeping things going smooth with the constant flow of people. Having worked in hospitality myself, I very much know the background of such a business and appreciate the efforts a lot. Can’t understand the awful reviews, luckily they’re all rather old therefore likely to be no reflection of the current staff. Will return!

I have to agree with the poor reviews on here. Tables needed clearing when we visited, and the staff couldn't cope with serving customers at lunchtime maybe they are short staffed? We sat at a dirty table in hope, but then it was announced that service would stop for 10 minutes so that they could catch up how ridiculous with a place full of lunchtime customers . We went down the street to Stars instead, where we had delicious food excellent service!

I bought two cakes which were on display and looked quite tempting. I bought them as locally baked items instead of buying supermarket cakes. One was a ginger parkin the other a lemon drizzle. Both were dreadful. The ginger Parkin had some trace of cinnamon but little more in the way of flavour. The lemon drizzle had a smear of inferior lemon curd on top of a substandard Madeira. No other indication of lemon. Both cakes gave the impression of being part their sell by date. I may have tasted poorer quality cakes. If so I don’t remember when.

Tried this place for the second time today. The first time, we asked the scowling older lady behind the counter if we could come in for a meal and the terse response was ‘depends what you want.’ I explained that my daughter was vegetarian and I’d eat anything and was told they couldn’t accommodate, so we left and went elsewhere. Today I thought I’d give them a second chance. We walked in and was told to sit at a table and decide what to have before ordering at the counter. Myself and my daughter cleaned off one of several tables that were still strewn with the last occupants crockery and then realised there wasn’t a menu on any table. Another couple who had just walked in were also looking f...