Téléphone: +441803211075
Adresse: 16 Victoria Parade, Torbay, United Kingdom
Ville: Torbay
Plats: 8
Avis: 3202
Site Web: https://www.fatcowtorquay.co.uk
"After re searching on here where was best to go for a casual chilled out dinner with work colleagues I thought this place sounded cool. When we arrived we were shown to our table and ordered drinks and all was fine but after a while...it dawned on us nobody had come back to take our food order. When we finally placed it the waitress advised us to order starters as there was a 35 minute wait on food which we did. After over an hour with no starters appearing we chased them up and they told us they would get our mains our soon along with our starters at the same time We told them to therefore skip the starters as they weren’t needed. Might have been nice at this point to been offered more drinks or maybe one on the house for the long wait caused. After a lot of chasing our main meals finally came out at 8.55 1hr 40 minutes after sitting down at the restaurant! The burgers were very plain and average and not anything like the description on the menu which was disappointing. The beanie burger was a soya burger not a beanie burger as described on the menu! There wasn’t even so much as a garnish on the plate to dress it up. Pretty glad we ordered fries and coleslaw as a side. By this point we all felt a bit deflated, we had been completely ignored and nobody had even checked our meals were ok or cleared our plates afterwards. We paid the bill and left and won’t be returning as the way we were looked after was truly disappointing. I’m not sure what quite went wrong in the kitchen that night but it can’t possibly take that long to cook some burgers when the restaurant was not that busy or even full. When we asked to speak to the manager the guy didn’t even seem to know who the manager was that night! Shambles!"
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