Téléphone: +44129878778
Adresse: 4-8 Hardwick Street, High Peak, United Kingdom, SK17 6DH
Ville: High Peak
Plats: 5
Avis: 591
Site Web: http://www.everythingsrosyinteriors.com/
"We came to Buxton to visit friends for the weekend. We had a piece of cake and tea with this establishment yesterday. They informed us at 3pm that the kitchen was closed and they were just serving cakes. We happily accepted this and placed our order. Cakes came but no tea. The waiter did correct this when he realised one of the main parts of our order was missing. We happily accept that mistakes happen. We then returned to this cafe again today as it is central and we just wanted a sandwich and tea. Unfortunately a mistake was made again with the order, one sandwich was not correct out of the 4 we ordered. By the time they had corrected my Mums simple cheese and tomato toastie, the other 3 in our party had finished our sandwiches and my Mum’s drink had gone cold. We did get an apology but this was all. I politely queried how they were going to compensate us for the long delay and mistake. My Mum had to wait an extra 15 minutes for her food and even when it came the actual tomatoes were not even warm. Another lady came to just apologise and made one of the most pathetic and utterly redicious claims I have ever heard in a food establishment. “I made a mistake but you have to understand in the current climate, we are very short staffed and it’s very hard for us all”. They had 4 staff and only 5 tables! I explained I was not satisfied and this was just unacceptable. The waitress then added “We won’t be giving you anything, she has her food now. Sorry but in the current climate it’s just how it is”. Utterly disgraceful service! Her manner was very rude and blaming covid for her inability to read an order and then her inability to talk to us in a reasonable manner when querying the mistake is quite frankly abysmal. When I paid the £35 bill for 2 pots of tea and 4 very mediocre sandwiches, one of which was brought 15 minutes later than the other 3, I simply said; “I was very disappointed by how you handled the situation earlier”. The waitress became very confrontational and rude. I re-itterated how rude she was being. “I’m not rude I’ve worked here for 10 years” was her response. Please don’t waste your time visiting here. This staff member needs customer service training urgently."
Menu - 5 options
Tous les prix sont des estimations.
Carol
Lovely friendly Tea Rooms, great music. We visit every week and haven't been dissapointed yet.
Adresse
Avis
F2632RHlisas
Fabulous very well cafe staff food service 5 stars always come here clean nice place definitely recommend
altvic
A busy Sunday afternoon in Buxton as it was the Well Queen day. We queued up as the outside tables were in dappled sunlight and the name of the cafe was appealing. The ordered tea was good but dirty cups smeared in lipstick? The salad...
jeaniebee58
Walked around Buxton trying to find somewhere that did more than chips that are safe for a coeliac and dairy free. No joy until I walked through the doors of this amazing tea rooms. Met by very friendly staff that were ready to help me....
DaveWDentist
Called for a quick coffee and a sandwich. We wanted to avoid the usual chains and shop local. Aurprised by the mixed reviews as we had no complaints. After all this is a small tearoom not a Michelin star restaurant. Clean and tidy with friendly...
mmellor86
I’ve been here a few times now, beautifully decorated, lovely and clean. It’s dog friendly and the staff are so lovely and helpful. The gift shop is stunning and the cakes, food and drink were so tasty! I would definitely come back!! What a beautiful place!
S3231BUvirginiac
Terrible service, very slow, useless, too many girls doing nothing. Food- edible. Nothing else Was over-charged. Had to check my order and correct it. Do not bother going unless you are happy with rubbish service and food and are happy to pay over the odds for your food.
soowellfair
We stumbled across this little cafe within a shop, when visiting Buxton. It's just my sort of place, cosy and quirky. I tried my first ever Derbyshire Oatcake with ham and cheese which was delicious (although the presentation was a bit basic...but we'll call it retro since it's a vintage shop!
Redwoods
Was welcomed inside, shown to a table, then nothing! Couple at the side of us gave their order to the young lad and another table cleared, still nothing for us. After 25 mins went to investigate what was happening, to be told they'd stopped serving! (Why seat us? Someone reluctantly took our order and it was served quickly enough, but waitress apologised for the confusion then went on to add that they had actually stopped serving food, great way to make you feel welcome! Food was very basic for the price, didn't look particularly appealing but tasted good none the less. Will find alternative food premises next time
E7968LSdanielf
We came to Buxton to visit friends for the weekend. We had a piece of cake and tea with this establishment yesterday. They informed us at 3pm that the kitchen was closed and they were just serving cakes. We happily accepted this and placed our order. Cakes came but no tea. The waiter did correct this when he realised one of the main parts of our order was missing. We happily accept that mistakes happen. We then returned to this cafe again today as it is central and we just wanted a sandwich and tea. Unfortunately a mistake was made again with the order, one sandwich was not correct out of the 4 we ordered. By the time they had corrected my Mums simple cheese and tomato toastie, the other 3 i...
Catégories
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Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
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Cakes Une sélection délicieuse de gâteaux avec des couches riches et moelleuses, fabriqués avec les meilleurs ingrédients. Satisfaites votre envie de sucré avec notre variété de saveurs décadentes et de créations magnifiquement décorées.
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Cafe
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Seating
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Mastercard
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Outdoor Seating
