Téléphone: +4970316960
Adresse: Mahdentalstrasse 68, 71065, Sindelfingen, Germany
Ville: Sindelfingen
Plats: 9
Avis: 25
"This review comes after being a Marriott Bonvoy platinum member for over 11 years having stayed at Marriott properties throughout the world. I can honestly say the Marriott Sindelfingen Germany is by far THE WORST Marriott property I have stayed at. However, I want to start this review on a positive note and recognize some very hard working staff in certain sections. Breakfast Buffett: The gentleman at the morning omelet station is super kind and the results of his food are amazing. I can't think of his name at the moment of writing this review but he is the only male cooking in the morning. Bar: Alex the bartender has great customer service skills. He sparks really good conversations and is super helpful with sharing information about the local area. His drinks are always great just overall a great guy. Management: During my stay here, I have had conversations with management about issues during my stay. My most recent conversation was with Juan Carlos. He was very receptive to my comments criticism of the property. He actually made me feel like he cared and was a great listener and shared with me information that allowed me to understand why certain things were happening. Great management skills. Now for the not so pleasant criticism: Housekeeping: For those of us staying long term, we get cleaning once every 3 days. This is absolutely reasonable. However, they only give you two towels per room for those three days. I am a single person to a room that showers two times a day. Once in the morning after my workout and once before bed. Two towels doesn't cut it for 6 showers. If your going to extend the cleaning period, at least leave enough towels or have a policy in place to do just a towel swap if needed. Next is the shampoo conditioner body wash containers. They are affixed to the shower and are full size containers to last a while. On one occasion, I ran out of both shampoo and bodywash. This happened at the day 15 mark. So the containers do last a while. When I ran out, I called the front desk and asked them to please have housekeeping refill the containers. When I got back they were not refilled. I ended up buying my own shampoo and bodywash from the store. The second day before going to work I stopped by the front desk and again asked them to please ensure the containers were refilled. They assured me they would be. When I came back after work, they were again not refilled yet. On the third day, I took the containers off the wall and physically walked them down to the front desk and finally asked to speak to a manager as I was extremely frustrated that it took 3 days to get my containers refilled and only after having to walk them down myself. The manager invited me to a cocktail and had the containers refilled immediately. While I appreciate the cocktail, I want to point out that for 15 days the cleaners had to come to my room at least 5 times, to clean up. During that time, they should have seen that the containers were running low and refilled them. They were not doing that so maybe a policy needs to be put in place that they check the levels of the containers and if they are less than 1 4 full they need to be refilled before the hotel guest has to request it. During my stay, I noticed the housekeeping staff is a third party cleaning company as they do not wear Marriott uniforms and have a different logo on their uniforms. This would explain why there are inconsistencies with the cleaning service. Additionally, this raises some concerns for me because they are third party contractors. Therefore, Marriott doesn't really have much control over these contracted employees or their policies. Additionally, the quality of background checks they conduct on these employees is unknown. While I have not experienced anything negative, I would feel more comfortable knowing Marriott company employees are the ones servicing my room. Executive Lounge: The lounge is accessed using your hotel key. So if you pay for the executive lounge access or you are entitled to access based on your Marriott Bonvoy status your access is granted onto your keycard. My issue is even though I swipe my card and gain entry, there is an employee in the lounge that again asks for your room information. Although minor it just gets annoying because like I have said I have traveled the world for the past 11 years as a platinum member. This is the first lounge that double checks your access. There are waaaay better lounges with better food and drink selections that do not do this. On one occasion, I went in the lounge to just get a glass of water from the water machine. I grabbed a glass and started to walk out when I was stopped by the employee working the lounge. She had zero tact and called attention to me as though I was about to commit the biggest crime. She then proceeded to tell me that I cannot take anything out of the lounge. A glass of water folks!???"
Menu - 9 options
Tous les prix sont des estimations.
Ralph
Day of our Princess for one day Tour. We have seen quite a few hotel rooms and conference rooms on this and previous tours, and this hotel...
Adresse
Avis
Dana
An amazing beginning to our year tour in Germany back in a wonderful farewell in The staff is awesome, hotel clean, food fantastic lots of...
Eugenie
After staying here over nights, it is a solid hotel. The outside is showing some wear and tear. The inside has a modern feel, and the staff is friendly...
Dawn
An amazing beginning to our 3 year tour in Germany back in 2017 a wonderful farewell in 2020. The staff is awesome, hotel clean, food fantastic lots of attention to detail is made throughout . Thank you Marriott family for making our stays so welcoming comfortable
Clara
Always a nice hotel to come back to! Near a Kaufland grocery store (just around the corner . Parking here is a bit tight so make sure your car or rental is small. Rooms are clean and always have everything I need...you know, all the toiletries! Make sure you give them your Marriott Bonvoy number so you can earn points. : They have a steakhouse downstairs on the main floor as well as room service (for us lazy folks or frequent travelers ! Don't miss this Marriott...it's a great find!
Ashley
This hotel staff speaks great English, everything is kept in pristine condition and the location is smack dab in the center of everywhere you want to be near Stuttgart (Böblingen is near, and the train in Goldberg brings you down town Stuttgart . The bar isn't overpriced and the breakfast has everything you could possibly want in a European breakfast (eggs to order, pastries, great espresso maker, sandwich meats/accoutrements; even the muesli and cereal selection is superb! 10/10 I would recommend and stay again!
Guido
Day 61 of our 100-date Princess for one day Tour. We have seen quite a few hotel rooms and conference rooms on this and previous tours, and this hotel does everything to make both stay as events most memorable ones. Thanks to Felix O., you were a blast to meet. I have been to a variety of Stuttgart hotels over the 20 years and my music touring activities, and despite the hotel may not show on the outside, the inside is nicely redone and rooms and conference areas are wonderful. This hotel is our premier pick for forthcoming tours.
Joshua
After staying here over 40 nights, it is a solid hotel. The outside is showing some wear and tear. The inside has a modern feel, and the staff is friendly and helpful to German and non-German speakers. The steakhouse is so-so, the local bar is unassuming, and the kitchen turns out a pretty enjoyable breakfast every day. The rooms are large for euro standards, but the shower is where I took issue with the room. A removal spray head and the bathroom door doubles as the shower door. I know it's very European to have an open shower, but it just kind of sprays on to the bathroom floor and carpet outside the bathroom. They have made 3 separate gyms in the time of COVID, but only have 2 washer and...
Frank
If you are a loyal Marriott customer, don 't expect an upgrade. If you are traveling for business, it is worth staying here. Rooms are clean and fairly modern. Internet is sufficient and overall condition of hotel is lack luster. Actually, it could use a complete overhaul. If you can get a room for less than 150€, it is worth it. Pool is nice but gym is an accident waiting to happen. Every piece I attempting to utilize sounded or felt as if it was going to fall apart and lop off an appendage... And finally, my biggest gripe. While I am not mega Marriott Star but I do have about 5 years Platinum, over 600 nights and getting close to 1.5 M points. I have been upgraded at every single Marriott...
Miguel
This review comes after being a Marriott Bonvoy platinum member for over 11 years having stayed at Marriott properties throughout the world. I can honestly say the Marriott Sindelfingen Germany is by far THE WORST Marriott property I have stayed at. However, I want to start this review on a positive note and recognize some very hard working staff in certain sections. Breakfast Buffett: The gentleman at the morning omelet station is super kind and the results of his food are amazing. I can't think of his name at the moment of writing this review but he is the only male cooking in the morning. Bar: Alex the bartender has great customer service skills. He sparks really good conversations and is...
Catégories
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Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
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Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux.
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Mexikaner Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
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Asiatisch
Commodités
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