Téléphone: +441903254814
Adresse: New Road, Arun, United Kingdom, BN16 3RT
Ville: Arun
Menu Plats: 6
Avis: 128
"Met my sister here this afternoon about 3 for a cuppa. As you walk in to the cafe,it truly couldn 't look worse. The floor had areas of food just laying there.The upholstery is just filthy.The loo is broken. I can only wonder at what it 's like behind the scenes.I had to attract the attention of the girl behind the counter,even though there was only my sister and I at the counter. The pot of tea was cold.The Capuchinno was cold. Although there was hardly another soul in there,she couldn 't be bothered to bring the tray of just 2 drinks to the table,when it was ready.There were only perhaps 4 people in there when we arrived and after 90 minutes,another 3 customers had come in.Not a great selection of cakes (2 pre packed gluten free offerings and crumbs on the shelf where the cakes had run out. The girl behind the counter and the other unseen girl in the kitchen area were singing,loudly.It didn 't overly matter but it was unprofessional and,had you have been trying to have a quiet or serious conversation, would have been unwelcome.I spoke to the girl behind the counter about the state of the place and passing complaints on to the manager (she assured me I wasn 't the only one! but she wasn 't interested in taking my name and phone number. She said that the 2 of them were very busy behind the scenes...I pointed out they won 't have jobs if things don 't improve IN FRONT, where the Customer is expected to sit. I asked to speak to the store manager on my way out.A very pleasant young man.To my amazement he told me that cleaners go in the cafe every day! Really ?? He said they are waiting to get the upholstery cleaned...I assured him that it was WAY beyond cleaning,it needed replacing, and that any sensible cafe business would build this occasional overhead into their prices.He made all the right noises about passing my comments on...but I 'm not optimistic. Dunelm,like so many businesses trying to keep prices down, don 't employ true Managers as such. They just take a willing member of staff,pay them very slightly more than the rest,and Bingo! you don 't need to employ an experienced,suitably trained,Manager.They really don 't deserve to stay in business."
Menu complet - 6 options
Tous les prix sont des estimations sur Menu.
Dessert
Indien
Salades
505norman
they serve great coffee and I had a blueberry muffin that was delicious the service was a bit slow but well worth the wait.
Adresse
Avis
Celia
Lovely staff, great scones, and apple pie is just like Mother used to make , tasty coffee, snack type meals, toasties, jackets etc.
Whiteraven11
The cafe has different teas and other drinks .But their cake's beware they are just yummy . Also they do a small variety of small meals like baked potatoes which are also very nice
julie
Got everything u need and staff know all about the stock. Always very helpful and smiling. Prices are very good. If u go in and don't need anything you will always walk out with something. Voir le carte
Boudinot
The cafe is in the corner of the store and is nicely appointed. Food and drinks have always seemed reasonable, getting served can be a chore. Staff are friendly enough but the system seems to be at fault. One staff member takes orders, makes the drinks and seems to prepare to food.
Karen
I had a great time enjoying a delicious coffee and sausage bap at the Dunelm Store in Rustington. It was a peaceful Monday morning and the staff at both the coffee shop and on the shop floor were incredibly friendly and welcoming. The atmosphere was delightful, with all the staff interacting joyfully with each other and the customers. It was clear that they all enjoyed working together and the store seemed like a great place to be a part of. Keep up the fantastic work, you are all wonderful people. I will definitely be coming back.
Kay
I ordered two cream teas for £3.25 each at this restaurant. The advert stated that it came with a choice of tea or americano. When I asked to swap the tea for decaf tea and the americano for a latte, I was informed that there would be an additional charge. To my surprise, my total bill came to £10.49! I would have been better off ordering the scone and drinks separately. I was expecting maybe an extra 50p for the latte, but tea is tea. I was very disappointed and felt that the prices were not justified. I will not be returning to this restaurant again. Be cautious when changing your order here at Dunelm, as I had a negative experience and felt cheated. When I inquired about the extra charge,... Voir le carte
Sladeyhoop
I don't understand the negative reviews about this cafe being overpriced. Show me another local place that offers a cream tea for £3.25! I only deducted one star because there seemed to be a limited selection of cakes and savories compared to before, but we visited right after a busy weekend. The cafe has a pleasant atmosphere, friendly service, and clean tables, with short wait times. The cream tea comes with either tea or Americano, and it makes sense that a latte or cappuccino would cost extra for the added milk. The food was delicious - I had a cheese and ham toastie with a side salad, crisps, and a cup of tea for only £9.25. You won't find a better deal anywhere else, and the quality is...
pinklady6335
This was my first day in a Cafe since March. Was so, so nervous, as immunosuppressive. Well, I can’t praise this Cafe and Staff enough. Tracey took my details for Track and Trace. And I will now download the App. She was so reassuring to me. Asked me where I wanted to sit to feel the most safest. Although, no one else came in anyway. Great Self Distancing set up, and Hygiene. She really couldn’t of made me feel more at ease. As I think she could see my Anxiety. But, in all honesty. It was so much better then feared. I felt relaxed, and quite safe. The other lady (I’m so sorry, I’ve forgot your name) was just as attentive as Tracey. I truly couldn’t of been any better looked after. There is w...
angela
Met my sister here this afternoon about 3 for a cuppa. As you walk in to the cafe,it truly couldn 't look worse. The floor had areas of food just laying there.The upholstery is just filthy.The loo is broken. I can only wonder at what it 's like behind the scenes.I had to attract the attention of the girl behind the counter,even though there was only my sister and I at the counter. The pot of tea was cold.The Capuchinno was cold. Although there was hardly another soul in there,she couldn 't be bothered to bring the tray of just 2 drinks to the table,when it was ready.There were only perhaps 4 people in there when we arrived and after 90 minutes,another 3 customers had come in.Not a great sele... Voir le carte
Catégories
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Lunch Régalez-vous avec nos propositions de déjeuner, où des ingrédients frais et des saveurs mondiales se conjuguent pour créer des repas satisfaisants. Choisissez parmi un éventail de salades, de sandwiches et de plats copieux pour une escapade culinaire à la mi-journée.
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse. Voir le carte
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Brunch Un délicieux mélange de plats de petit-déjeuner et déjeuner avec des classiques et des touches créatives. Dégustez des options salées comme les œufs bénédictine ou optez pour des douceurs comme des pancakes moelleux et des fruits frais.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Cafe
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Seating
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Takeout
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Vegetarian Friendly
