The G Factory - Carte

Supreme quality ice-cream, best interior and warm welcome. Impressed with the customer service and hygiene standard at the venue.

Popped into Creams Tonbridge and treated ourselves. Such a great place. Staff are outstanding and the food is utterly fabulous. Highly recommend

I really enjoy the food here, and the chocolate chip cookie dough is fantastic! The staff is very friendly as well. I highly recommend checking this place out! Voir le carte

Some of the best ice cream I have had in a long time! Would definitely recommend. Even the German Exchange students (who have their amazing Eiscafès back in Germany) loved it!

This ice cream shop offers authentic Italian quality ice cream—by far the best around! I wouldn't even think about visiting any chain ice cream or dessert places. The ice cream is always fresh and incredibly delicious, just like you'd find in Italy. The service is consistently excellent, and the atmosphere is clean and inviting. I highly recommend it!

The service here was outstanding; they were very attentive and quickly answered my questions about vegetarian options. They even highlighted the vegan ice cream that I had noticed in the front display. After a disappointing experience just five minutes earlier at Bites and Melts, I truly appreciated the excellent customer service and enjoyed a delicious take-away mango sorbet, which I highly recommend! Voir le carte

Dining Experience: Other Price Range per Person: £10–20 Food Quality: 4/5 Service Quality: 4/5 Atmosphere: 3/5 Overall, I had a pleasant dining experience. The food was quite good, earning a solid rating of 4 out of 5. The service was also commendable, with attentive staff ensuring a smooth meal. The atmosphere, while decent, could use some improvement, reflected in its 3-star rating. Overall, it was a satisfying meal at a reasonable price.

I ordered food for my family, and when it arrived, I was very disappointed. My wife’s milkshake was lying on its side in the bag and completely empty, and her waffles were packed upside down. When I called to complain, the person on the line accused me of lying. He then asked for my postcode, which he clearly already had since he delivered the order. This kind of issue never occurred when I ordered from The Cream’s Factory. I spent £35 on this order, but most of it is inedible. I strongly recommend avoiding this place if you’re thinking about ordering from them. If it were possible to give zero stars, I would.

Went for ice cream crepes on a Friday evening. Firstly we noticed the overwhelming heat in the shop, it was hotter than outside and left us with beads of sweat rolling down our foreheads as we ate, which we did quickly did to get out the heat. Ahead of time we checked their site where it clearly said they had vegan ice cream, but when we ordered the young staff member seemed completely confused by the word vegan and just pointed to all their regular ice cream. I quickly repeated myself in case he hadn’t heard me and he said he didn’t know and he’s new (didn’t even try to ask anyone else, when there were 3 other staff members). So I ended up having a plain crepe with lemon and sugar. My husba... Voir le carte