Téléphone: +442083996056,+442088405600
Adresse: 27 Victoria Road, KT6 4JZ, Kingston upon Thames, United Kingdom
Ville: Kingston upon Thames
Menu Plats: 5
Avis: 2371
"I have lived in Surbiton for 9 years, but I rarely visit this Costa branch. Today, I decided to treat my young daughter to hot chocolate. We sat on the two high chairs by the front window. Unfortunately, the table had not been cleared from the previous customers, so I had to call one of the staff members to remove the cups and wipe the table. The staff member wiped the table with a dirty-looking cloth while chatting with another employee, and crumbs ended up on my daughter. When our order arrived, one of the spoons was dirty with leftover coffee/chocolate residue. I requested a clean spoon, but did not receive even a simple apology. As we sat there, I noticed that the windows were dirty on the outside, and not much improved when I wiped them with a tissue on the inside. There was a bin full of rubbish behind my chair, and the overall atmosphere was unpleasant. Needless to say, I will not be returning to this Costa branch."
Menu complet - 5 options
Tous les prix sont des estimations sur Menu.
Aidan
Great cafe，great service! Service: Dine in Meal type: Dinner Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5
Adresse
Avis
TashBandicoot
The staff at this branch are consistently rude and mean. They always seem to be doing the bare minimum. The lady who served me had glasses and dark hair.
Patrick
This café is always fairly busy, several times I found it no so easy to find a table. Good service, good coffee and a reasonable range of cabinet food. Bright and clean premises, would go there again.
laurahutc
One of the only Costa shops in the whole Kingston/Surbiton area that's consistently high quality and never messes up a drink. Always clean, staff always presentable and friendly, couldn't ask for much more really. Voir le carte
Xenia
The best caramel frappe in London! Every summer I have same drink in different Costas around London . And the best one in Surbiton! Reach flavor great size always has fresh cream ! Perfect Food: 5 Service: 4 Atmosphere: 4
Omkar
I had an absolutely fantastic experience at Costa Coffee! The staff was incredibly friendly and attentive, making me feel right at home. Great store with Great BARISTAS Service: Dine in Meal type: Breakfast Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 5
Stagecoach
I used to frequent this restaurant with my children when they were small and it was great. However, my recent visit by myself was disappointing. The woman who served me was impolite and unprofessional. We all have off days, but when I spoke to a friend who still lives in the area, she mentioned having a similar experience with a female staff member. Voir le carte
Kaye
The shop was quite busy when I came in yesterday the queue was a bit long. The drink though came quick and it was a good iced vanilla latte. I also bought a banana loaf and had and cheese toastie. I had to wait a bit longer for the sandwich. Otherwise good service. Service: Take out Meal type: Breakfast Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Toasties
ChristopherB756
I visited Costa on 12th October 2018. A number of tables had not been cleaned and there was detritus on the floor. Newspapers were scattered on chairs and there was dust on the curved glass covering cakes and pastries. The cake that I ordered was dry and could be classed as stale. The 2 staff were working as fast as they could to serve customers and clear crockery from tables. The main problem was the lack of staff to attend to basic cleaning and tidying. Over a number of years I have made occasional visits to Costa and have had reservations about it (hence 'occasional visits ' , but this was the worst experience. Costa should be employing adequate numbers of staff.
VesperLyndoo7
I have lived in Surbiton for 9 years, but I rarely visit this Costa branch. Today, I decided to treat my young daughter to hot chocolate. We sat on the two high chairs by the front window. Unfortunately, the table had not been cleared from the previous customers, so I had to call one of the staff members to remove the cups and wipe the table. The staff member wiped the table with a dirty-looking cloth while chatting with another employee, and crumbs ended up on my daughter. When our order arrived, one of the spoons was dirty with leftover coffee/chocolate residue. I requested a clean spoon, but did not receive even a simple apology. As we sat there, I noticed that the windows were dirty on t... Voir le carte
Kingston upon Thames
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Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
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