Cafe Santos - Menu

6 Mesnes Street, WN1 1UW, Wigan, United Kingdom

🛍 Cafe, Cafés, Mexican, Seafood

4.4 💬 90 Avis
Cafe Santos

Téléphone: +441942321814

Adresse: 6 Mesnes Street, WN1 1UW, Wigan, United Kingdom

Ville: Wigan

Plats: 2

Avis: 90

"I normally visit Starbucks but in the interest of supporting local businesses I visited this cafe on Friday and had their jacket potato special which is advertised on the A board outside. I visited on Monday and ordered food off the menu, the menu also advertises 30% off for NHS staff which the waitress processed for me on the Monday. Today I visited and the lady taking my order informed me the jacket potato special was unavailable although advertised on the A board outside. I proceeded to order off the normal menu, showed my badge and asked to receive the 30% off for NHS staff. The lady serving me was unable to use the calculator to work out how much it would cost so I helped her, paid the bill and sat at a table. The lady approached my table to inform me I owed her money as it should have been 20% off for NHS staff, not 30%. I showed her the menu which stated 30% off and told her I received 30% off on my previous two recent visits. The lady insisted it had always been 20% off and walked off to the kitchen. I could hear her discussing the situation loudly in the kitchen and didn’t appreciate her behaviour, tone of voice or attitude towards customers. I went to the counter and asked for my money back as I didn’t wish to sit in the cafe and eat any longer. The lady told me she didn’t know how to process a refund to my card and shrugged her shoulders and blanked stared at me. I demanded my refund to which she gave me my refund in cash. Although it was only a dispute between a difference of 10% discount I won’t be visiting again. The advertising is incorrect on the menu and rather than this be acknowledged and corrected, I experienced such bad behaviour from a lady which seemed like she was the owner. I’d rather visit Starbucks and pay more for my food and be treated well than visit this local business and be treated badly."

Menu - 2 options

Tous les prix sont des estimations.

Dave Dave

Called in on the off chance for lunch,pretty busy,door propped open,it was very hot in the cafe,food was okay,staff pretty helpful and friendly.

Adresse

Afficher la carte

Avis

Tiziano
Tiziano

The service at this restaurant was lovely, the atmosphere was cozy, and we enjoyed sitting at a private table in the back. We will definitely be coming back again.


petersE8504KE
petersE8504KE

Santos Cafe in Mesnes street Wigan is a little gem of a place with polite staff lovely food at reasonable prices a place not to be missed whilst shopping in the town center


Poiuyttreeqa
Poiuyttreeqa

Ordered on just eat but had trouble with machine so cancelled but the owner foned and explained and offered us a free breakfast defo would recommend great service and good food


Emilyruthf
Emilyruthf

So I have meerkat 2 for 1 food and this little gem came up on it, gave it a try and was well worth it! Really lovely owners and food was beautiful! 2 meals for £8.50 bargain! Definitely go again


hotfeet145
hotfeet145

The owners and staff at this restaurant are friendly and accommodating, always willing to help. The food is delicious, with generous portions and reasonable prices. We are regulars here, as are many other locals. We never consider dining anywhere else.


okvivienne
okvivienne

Lovely staff, quick service and great value for money! The veggie breakfast was lovely, tasty sausages (not gross vegetable chunky ones) and a perfect runny fried egg! The cafe constantly had customers coming in and out and has a nice homely atmosphere!


BoardingPass240554
BoardingPass240554

Dropped in on weekend as no plush restaurants available either here or Subway. Clearly here much better than everything else available on a Saturday morning in Wigan town center. Tasty and affordable with great service (but I didn't ask for an nhs discount see other review)


huyjo
huyjo

My sister and I went to this restaurant for a cup of coffee, which we do often. The food always looks appetizing. We ordered a steak panini, which was filled with cheese, mushrooms, and plenty of delicious steak strips, and came with a side of salad. We requested to have it packed well to take home, and the owner kindly accommodated our request. It was absolutely delicious. I will definitely recommend all of the food at this restaurant. The owner was also very pleasant.


FA070719
FA070719

I normally visit Starbucks but in the interest of supporting local businesses I visited this cafe on Friday and had their jacket potato special which is advertised on the A board outside. I visited on Monday and ordered food off the menu, the menu also advertises 30% off for NHS staff which the waitress processed for me on the Monday. Today I visited and the lady taking my order informed me the jacket potato special was unavailable although advertised on the A board outside. I proceeded to order off the normal menu, showed my badge and asked to receive the 30% off for NHS staff. The lady serving me was unable to use the calculator to work out how much it would cost so I helped her, paid the...

Catégories

  • Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !

Commodités

  • Cafe
  • Seating
  • Takeout
  • Vegetarian Friendly

Restaurants similaires

Plata Tapas

Plata Tapas

Queen Street, WN3 4DY, Wigan, United Kingdom

Sushi • Pizza • Tapas • Asiatic


"After reading the reviews we was really looking forward to eating here ,however it turned out to be the worst tapas and worst service we have ever received . After waiting 10 minutes for someone to take our drinks order we then waited a further 30 mins to be served with what can only be described as toast with tasteless mushed up tomatoes on , this was inedible and hardly touched , a further 20 minutes on and we was served a single dish of chicken between two of us again this was very bland and resembled nothing like a original tapas dish more like a chicken korma again this was hardly touched . When I enquired as to where the rest of the food was I was told they was very busy . With this we decided to cut our loses and asked for the bill . Before leaving we tried to have a conversation with the manager who is also the chef to give some honest feedback ,however he wasn’t open to listening , he’s response was “it’s normal in a tapas restaurant to receive one dish at a time between two with a large gap between dishes wasn’t it explained to you that’s what tapas is “We felt this was a very patronising remark as we eat tapas on a regular basis and know this is definitely not the case . To matters worse there was people who came in after us with multiple plates and tucking in nicely to their meals . The manager who was obviously struggling to cope on a busy Saturday night should have just apologised and admitted our order had been overlooked . If you are looking for authentic Tapas with excellent service in Wigan go to Casa Carlos this place doesn’t deserve your hard earned money ."