Burger King - Carte

Rutherford Road, TN25 4BN, Ashford, United Kingdom

🛍 Kebab, Cafés, Mexican, Fast Food

2.4 💬 298 Avis

Téléphone: +441233663942,+441233662814

Adresse: Rutherford Road, TN25 4BN, Ashford, United Kingdom

Ville: Ashford

Menu Plats: 35

Avis: 298

Site Web: https://locations.burgerking.co.uk/ashford/eureka-leisure-park-trinity-road

"I have just spent the best part of £25 for 3 meals and a side of chicken nuggets, for £10 of that not to arrive, what a complete waste of money, thanks very much!. I rang the restaurant and informed them im missing the main part of my meal, meaning the burger, they told me there’s nothing they can do, their drivers arnt there’s so they can’t send another driver out to me and I either have to get hold of just eat and get a refund, which is too much fuss when I’m dealing with children at dinner time and also, why do I have to be the one to rectify the problem when I’m not the one that messed up!! Or he has taken my name, so next time I visit I can get a free burger… like that’s actually going to happen. I understand people make mistakes, but surely with large orders? 3 meals isn’t difficult to get your head around. Im so annoyed, I guess the silver lining is that it was my meal they missed rather than one of my childrens. Should of stayed with McDonald’s!"

peterfV1269AQ peterfV1269AQ

Really poor customer service at the restaurant and then got home and been given wrong order! Probably why this place is always empty.

Adresse

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Avis

Cyrussait
Cyrussait

Ordered from for delivery arrived late and cold called to talk about it but they simply didn't want anything to do with it no customer service at all


569daniellac
569daniellac

Ordered delivery. They didn’t sent the burgers I paid for just 2 potions of fries. Tried ringing the store and they kept cutting of the call and not answering


lw1ebay
lw1ebay

Food is always great here and the service is always with a smile. Very friendly and helpful when ordering as there is SO MUCH to choose from. Will be back for sure Voir le carte


750sabinea
750sabinea

I have used the drive-thru at this restaurant before, and it's not the first time they have made a mistake. I ordered two large Whopper meals, which should have been simple enough. However, I was charged more than expected because they added cheese slices to my burgers.


Snicholas16
Snicholas16

I recently visited another Burger King location last week, and this one was a disappointment in comparison. The staff member I interacted with seemed to struggle with answering any questions and ended up getting my order wrong. I requested a classic burger with my meal, but received a BBQ burger instead. Additionally, many menu items that are available at other locations, such as basic burgers, cheeseburgers, and milkshakes, were not available at this branch. The food that I did manage to eat was decent, but overall, this branch was a poor excuse for a Burger King establishment.


lunchpeople
lunchpeople

0 rated Really poor food quality,which is surprising as they have kfc , Mc Donald's and subway around them .the staff are not very welcoming and the place looks like it could do with a clean.Car park is good and it has a drive thrust.But I would say drive by as this is a tepid at best food .The halloumi fries should have been named Halloween fries as they were a horror show .un edible well over cooked ,shrivelled crooked fingers .This comes across as a place you would be wasting your time to return anything as they would not understand your language.Throw out for the birds and move on ,to another fast food place next door .Really it is poor quality and you pay for the experience in more ways... Voir le carte


456karynw
456karynw

This was a terrible experience yet again. We have used this service nearly every week during lockdown for our son and we are ALWAYS the last delivery at least 3rd from leaving the restaurant. On delivery the food was stone cold on arrival and I did tell the driver and he denied that it was cold I felt it and it was. Also, the large fries ordered were NOT delivered with the kids meal. We have now decided that when we have managed to retrieve the credits we have been provided from at least two of the previously abysmal services we have had, we will no longer use Just Eat. We will look to use another delivery service or hopefully, go to the drive through ourselves. The restaurant should stop us...


L7069WWstephenm
L7069WWstephenm

My family and I visited our local Burger King to try the new katsu burgers that had been advertised. I ordered the chilli whopper and my wife ordered the katsu royal. However, when we received our burgers, we were disappointed by the lack of coleslaw in each of them. There was hardly any coleslaw, maybe just a teaspoon's worth. I understand that burgers may not always look like the advertised image, but to be so skimpy with the coleslaw was disappointing. I asked the staff at the counter if this was the correct amount, especially considering the overflowing coleslaw in the burger image above them. The response I received was that it was indeed the amount you get. I decided not to argue furth...


Lashes120
Lashes120

I have just spent the best part of £25 for 3 meals and a side of chicken nuggets, for £10 of that not to arrive, what a complete waste of money, thanks very much!. I rang the restaurant and informed them im missing the main part of my meal, meaning the burger, they told me there’s nothing they can do, their drivers arnt there’s so they can’t send another driver out to me and I either have to get hold of just eat and get a refund, which is too much fuss when I’m dealing with children at dinner time and also, why do I have to be the one to rectify the problem when I’m not the one that messed up!! Or he has taken my name, so next time I visit I can get a free burger… like that’s actually going... Voir le carte

Catégories

  • Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux.
  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy. Voir le carte
  • Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.

Commodités

  • Takeout
  • Seating
  • Carte
  • Delivery
  • Menu
  • Drive Thru

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6 Eureka Place, Trinity Road, TN25 4BY, Ashford, United Kingdom

Carte • Cafe • Salads • Breakfast • Sandwiches


"Our excitement to see this café open allowed us an opportunity for some needed refreshment . Oh a cup of tea and a slice of cake or a little available small snack was what we needed . We were told by an employee sit down we come to you , so we did .. Another staff member standing behind the counter looked over and frumpy look called the cook who had the same frumpy look and went back to cooking , We : waited , waited , waited , waited and saw the frumpy counter woman still in the same spot , we waited and waited then left , maybe she was glued to the floor . We looked left and saw a pub named the Pheasant, oh drink and food , renewed enthusiasm and excitement we entered to staff who couldn 't do enough, so professional and warrants praise and a revisit , after a while we left and waited outside for our taxi , looking over we saw the cafe closed , ahhhhh it all came together and understanding that we was an inconvenience to the café as they was closing in half an hour after our visit , How long would it have taken to make a cup of tea for two? , us drink it , then how long would it have taken them to wash up the cups ? , they still would have twenty minutes for the woman to be unglued, our first impressions were of a cafe with many seats and a welcoming atmosphere, the woman employee sitting at the front table working was professional and welcoming the tables were clean and we kept our excitement as we waited , our excitement and enthusiasm faded, we left happily for the woman glued to the floor , we are appreciating the effort of the lady at the table who was seriously let down by the others , thank you for your efforts , apart from her professional customer service skills our Eureka moment to see the café open wasn 't to last , sorry to the staff member at the table I 'm very sure the service we had wouldn 't have been what you would have given , this review seems strong in tone but it 's our experience in here that day.. . I am not now able to show enthusiasm for another visit , I would have loved having that day and opportunity to empty my wallet a little and a little bit more on what would have been another visit , sorry no Eureka moment taken away that day."