Téléphone: +442083371416
Adresse: 63 Central Road, KT4 8EB, Sutton, United Kingdom
Ville: Sutton
Menu Plats: 10
Avis: 2727
Site Web: https://eatbroncos.com
"I have just been to Broncos and I have had the worst service I have ever experienced.I walked in and had to wait for someone to come over and seat me. The restaurant was empty and all the waiters were gathered round the bar and having a good old chat and could not be bothered to come over and ask me if I wanted to be seated. I then asked should I just grab any table to which one of the waiters told me I will seat you in a minute. I then asked if it would be ok for our family of 4 to be seated in a booth to which I was told, “Unfortunately all the booths were booked”. I then asked to sit in the play area as my 6-year-old wanted to play. We went to the back and the state of the food area in the play area was terrible. There was food all over the floor and the tables were greasy and were not cleaned for ages. I asked my wife if we should leave but she said our child wanted to play.We decided what we wanted to order which was 4 mains as my youngest did not want anything on the kid’s menu. I went over to counter to order the food and ordered the 4 main meals. I was then told if you order 4 mains you have to pay an extra £6 for the child to play. I said that I am ordering 4 main meals and my child did not want anything off the kid’s menu, to which she told me that, that was the rules. I asked to speak to the manager but at first nobody knew who the manager was. I went up to the bar and then spoke to Meagan who looked very surprised that someone said she was the manager. I told her the situation and told her we ordered 4 main meals and did not order anything off the kids’ menu as there was nothing that my child wanted from it. Meagan told me that they are not willing to make any exceptions and was very abrupt about it. I then said are you willing to lose £50+ worth of business because of a £6 charge for the kids play, to which she said yes. Then another waiter came over from the other side and started to argue with my wife. I told my wife there is no point let’s leave.If I was the owner of this place and I found out how rude the waiters were and they were chasing good paying customers out the door, I would fire them all and get people that actually wanted to do the job. All this took about 30 minutes and the booths were still empty. I came past an hour later and the booths were still empty. I wondered why the place was so empty, and now I know why. (Rude arrogant staff)Broncos was an amazing place and I use to enjoy it. I don’t think I will be back Broncos."
Menu complet - 10 options
Tous les prix sont des estimations sur Menu.
Dessert
Burger
Ailes De Poulet
Plats Principaux
Accompagnements
Poulet
Cuisine Américaine
Robert
Lively place really good dinner style menu really lovely food and the waitres's brilliant will be back asap
Adresse
Avis
Greg
We had a family gathering that included two toddlers, so where better to book than a restaurant with a climbing area soft play. Added to that the food was really great the staff were very attentive friendly, we will return.
Kim
We visited Broncos to celebrate my granddaughter's birthday, the nice thing about this restaurant is it has a soft play and my two grandchildren enjoy playing there before and after their lunch. We found the food very tasty and reasonably priced, we would recommend and return.
Gemma
This place is great if you have kids who won’t sit still in a restaurant for long but you want decent food! Took family over from Italy and even they were shocked at how good the pizzas were! So much better to let the kids burn off some energy while waiting for our food and couldn’t fault the friendly quick service on a Saturday lunch time. Voir le carte
Extraordinary723708
We went to Bronco’s tonight and absolutely loved it! The chicken wings and ribs were delicious. Nothing was too much for our waitress who was lovely and really professional giving advice when asked. They made my birthday (just before lockdown) with a celebratory waffle, three scoops of my favourite ice cream. Will definitely be going back!!!
Danek
Decent place to eat. Very laud and noisy as always full of families with kids.. so def not a place for business lunch or romantic dinner. But food was fresh and tasty and service was nice attentive. I had spicy chick or smth burger which was lovely and my husband full rack of ribs which was really tasty.. I would def come back. Tables were bit sticky, so place could do witb a bit more cleaning.. but otherwise, nice spot for comfort food.
Adam
We booked a week or two in advance to give enough notice as there were 26 of us going for a big family birthday , absolutely no problems .when we all arrived we were seated quickly and all the kids we had with us went off to play upstairs which was supervised (excellent) us adults chatted and relaxed over the menus ,the food was lovely when it arrived no complaints from anyone (there's always one who moans but not tonight) all of us fully enjoyed our night at broncos and the main plus were the amazing staff ,thank you so much for all your help in making my dad's 70th a great night he loved his food and his Ice cream . Voir le carte
Nomad40470820043
Visited for the first time today and was very impressed! I mean Ribshack with a soft play what more could you possibly want when you have a 2yr old! Impressed with all covid precautions, staff wearing visors, mask whenever walking around, soft play cleaned multiple times a day and sanitizer. Most importantly the ribs were amazing, my son loved the mac and cheese with bacon and I’ve tried a lot of frozen strawberry daiquiris and this was definitely the best ever! It must be made with their sorbet as it’s soo smooth! Fab selection of ice creams, the ferrero Roche was the best! We did visit at 3pm on a Sunday so nice and quiet and can park right outside. Nice touch that my partner and I could b...
jack
We were very intrigued about this place after our mum booked it for her birthday celebrations. After all, an American style restaurant combined with a soft play area for kids doesn’t come along all that often!!At first glance, this is a very nice place with plenty of space and cool American theming. It didn’t feel a million miles off a TGIs type restaurant. The staff were so friendly and incredibly helpful.Whilst I didn’t get stuck into it a great deal, the kids seemed to be loving the soft play area! This really is a great idea, as it allows the kids to go off and enjoy themselves (removing their painful wait for the food! , giving the adults time to relax and talk apart from those supervis...
327quentinc
I have just been to Broncos and I have had the worst service I have ever experienced.I walked in and had to wait for someone to come over and seat me. The restaurant was empty and all the waiters were gathered round the bar and having a good old chat and could not be bothered to come over and ask me if I wanted to be seated. I then asked should I just grab any table to which one of the waiters told me I will seat you in a minute. I then asked if it would be ok for our family of 4 to be seated in a booth to which I was told, “Unfortunately all the booths were booked”. I then asked to sit in the play area as my 6-year-old wanted to play. We went to the back and the state of the food area in th... Voir le carte
Catégories
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
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American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts. Voir le carte
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Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.
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Gluten Free Savourez de délicieux plats sans gluten élaborés avec des ingrédients frais, garantissant goût et qualité pour tous. Profitez de diverses options allant des entrées aux desserts, répondant aux besoins des personnes sensibles au gluten.
Commodités
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Kids
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Wifi
- Carte
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Seating
- Menu
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Breakfast
