Téléphone: +4972147050220
Adresse: Egon-Eiermann-Allee 8, 76187, Karlsruhe, Baden-Wurttemberg, Germany
Ville: Karlsruhe
Plats: 35
Avis: 3079
Site Web: http://www.brauhaus-20.de
"We have been here for a couple of times now, and in most of the cases everything was somehow neither good nor bad at all. When sitting outside, the weather let us forget the little things about the service, i.e. "it is not allowed to sit on this part of the terrace" or "sorry I forget your xyz" or "sorry that the xyz is cold - I will tell the kitchen". Last Sunday we went here and had the Rumpsteak for 24 EUR and the Pfännle for around 18 EUR - my steak was ok but not hot, the Pfännle was cold. We returned the Pfännle and asked for some extra heat or fire to get a hot meal. They gave it back with some extra hot sauce, but this hot sauce covered only a still frozen meal... lucky us, they never asked us if everything is ok after our first complains. So, to make a long story short: We were really annoyed about this and had a bad experience and afternoon for a little over 50 EURs (including 3 drinks). Usually I wouldn't complain here about this - but it happened now 3-4 times and they make a habit out of it: Every time they beg the one with the cold meal for sorry and offer him or her a coffee - while the others have to wait as they do not get a coffee for free OR have to buy a coffee so that the other person does not need to drink the coffee alone.So, Brauhaus 2.0 - here is an idea: Offer the whole table a free coffee, when you are not able to serve hot meals, as the whole table suffered from the one bad meal - this is what I would call Brauhaus 2.5 - or even better: simply serve hot meals -or- only salads and ice cream, which would make you almost immediately my Brauhaus 3.0."
Tous les prix sont des estimations.
Karlsruhe est connue pour son aménagement urbain en forme d'éventail et sa scène culturelle vibrante, avec des plats traditionnels comme les Maultaschen et le Flammkuchen, reflétant la cuisine locale copieuse.