Balloo House - Carte

Tuk Tuk Asian Bistro

➤ 6 William St, Newtownards BT23 4AE, United Kingdom

Carte • Sushi • Asiatic • Mexican • European

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"Have ordered a few takeaways from here and it’s always been really nice. I’ve just had a masaman curry and it was super tasty and full of flavour only thing I have to say was that I ordered beef but I got chicken instead but it was still nice and there was just one small cube of potato in the dish. My partner had the Thai crispy duck and it was good as well. The food was ready super quick but overall the food is really lovely."

Tlc Coffee House

➤ 18C Crawfordsburn Road, Ards, United Kingdom

Carte • Cafe • Coffee • British • Breakfast

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"I booked a large table weeks ago before refurbishment for 10 -15 people so expected to arrive and find table reserved. No table was reserved. Was offered tables in an adjoining room. Ok decided to accept that. After ordering we were served with cups with no saucers or carry out cups!!!! Not good enough. Some ladies had to go up to servery and request their scones etc. All in all for some of us who frequented the cafe often we are disappointed at the new lay out. Too noisy due to lack of soft furnishings to absorb sound and certainly no privacy. Like a school canteen for 5 year olds. You may have catered for the congregation but at the end of the day you are running a business to boost church funds. May revisit the cafe but please address these issues."

Bull And Claw

➤ 18 Frances Street, Newtownards I-BT23 7DN, United Kingdom

Carte • Sushi • Mexican • European • Fast Food

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"It's recommended to make a reservation, and we were fortunate they had one available. I ordered the Killkeel-Cab-Linguine, and it was bursting with flavor—absolutely delicious! The indoor seating was a bit warm, but they have an open kitchen, which I appreciate; it makes me feel more confident about the food since there's nowhere to hide. Overall, I definitely recommend this place!"

Romas

➤ 4 Regent Street, Ards, United Kingdom

Carte • Pub • Steak • Irish • British

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"NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out in hives. Having been spoken to separately by waiting staff, chef and management, the only recompense was apologies and 20% off the food bill. The serving staff said a note had been made on the docket and the chef said he had been too busy to notice note this was a Tuesday evening at 5.30 and the restaurant was only about half full. Words are cheap and had the toddler suffered a severe reaction that may have required ambulance attendance, the 20% off the food bill would have done little to recompense our family. Thankfully the parents were quick to administer medication. We recommend that the restaurant respond to this review about how their procedures are to be changed to ensure someone else does not suffer more seriously than we did. Thankfully the parents had the correct medication and epi pen with them. The attitude and culture to responding to this incident was all wrong. By consequence, the kitchen is at worst negligent and disrespectful and at best, careless. I would not trust this kitchen with taking adequate respect over anyone's food allergies, intolerances or avoidances, particularly as the vegan meal was served with butter. Food 1* due to the above and while some of us enjoyed our food around the table, the vegan option was noted to have little taste from the vegetables. Service 3* waiting staff attentive and polite, but again didn't seem trained on how to handle our incident and were keen to pass the blame of communication to the kitchen. Atmosphere 3 nothing notable. We were escorted to a comfortable set of tables for our party size, but we left feeling angry and let down by the response and lack of consideration for our allergy sufferers."

Chef And Manager

➤ 23 High Street, Newtownards I-BT23 4JN, United Kingdom

Carte • Asiatic • European • Fast Food • Vegetarian

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"The service was exceptional—there was no waiting and we didn't have to ask for anything. As for the food, it was simply outstanding. We started with the garlic mushrooms, which were delicious. For the main course, we ordered the fillet cooked medium-rare, and it melted in our mouths; it was perfect. The dessert, a raspberry and chocolate cake, was fantastic. The atmosphere was relaxed and enjoyable, making it the best Saturday night we've had as a couple. Every time I've been there has been a wonderful experience."