Alberana - Carte

Calle Girona 20, 17142, Verges, Spain

🛍 Hostal, Español, Desayuno, Cafetería

4.1 💬 4735 Avis
Alberana

Téléphone: +34972780136

Adresse: Calle Girona 20, 17142, Verges, Spain

Ville: Verges

Menu Plats: 8

Avis: 4735

Site Web: http://www.hostalalberana.cat

"Weekend lunch for a table of 9, a mix of friends; regulars, locals and weekenders. All of whom were good customers to this establishment. The service was poor, but we were all patient having known two members of staff resigned just before the Easter holidays leaving the Patron in the lurch at a busy time, especially with the crowds that are pulled into this small village for Setmana Santa, Dansa del Mort etc. The lunchtime menu increases significantly in price at the weekend €25 rather than the €11.50 Menu del Dia on weekdays. All fine, different choices and the usual water, wine, bread included. Some of our party opted for the a la carte menu, family with a small child decided upon two menus between the three of them, so the toddler could share and another opted to share a menu with their partner i.e. one took the fist course and the other would take the main course, then decide between them over the dessert. All was discussed and agreed in advance with the waitress. No worries! Service was extremely slow and lacking, we waited over half an hour for a drink, but we are patient people and did not complain. During the meal one of our party got up to find another plate in order to give the child some food, another went to the bar to get his own drink, as staff were too busy. Upon serving one of the main courses the accompanying sauce and fries were missing, which was pointed out to the waitress, without acknowledgement. The waitress continued to serve others at our table, then moved on to other clients at the next table, so one of our party went to ask again for the missing items, thinking the waitress has either forgotten or not heard the previous request. A few minutes later, the Owner, who we all know came to our table and told us off for getting up, during the meal! Initially we thought it was a joke, being told to sit, like dogs, waited for the punchline as one of the party is particularly friendly with him, but it never arrived. He was serious! If that was not bad enough, when the bill arrived items had been charged separately for items ordered from the 3 course inclusive menus and all drinks had been charged for individually, not allowing for those who had declined the include wine and water, in preference of a beer. This was pointed out calmly and politely to the Amo (Patron) who argued with my friend, so the waitress who took our order was summoned, as she was being treated like a liar. The waitress explained the agreement, so the bill was reluctantly changed, but the Boss had the parting shot, saying well you are going to pay for ALL the drinks, without exception of exchanging even one small beer for a bottle of wine and water, which is normal practice, as the restaurant obviously wins out on the deal! Unbelievable behaviour and all of our party were disgusted by the behaviour of the owner, with chunters of 'this would never happen if his wife was here ' and have vowed to NEVER return. IMO no great loss, as it is a pretty mediocre restaurant anyway and a far better deal is to be had across the road at Mas Pi with the very cordial Geni and staff. Our party were still gobsmacked days later, we laugh now, but it was appalling treatment and inexcusable, even if the staff were overstretched an under stress. No excuse. Disgusting!"

Menu complet - 8 options

Tous les prix sont des estimations sur Menu.

Fruits De Mer

Plats Principaux Espagnols

Plats Principaux

Cuisine Latino-Américaine

Cuisine Mexicano-Américaine

Salade

Steaks

Adam Adam

correct. quality, service, price, all online.

Adresse

Afficher la carte

Avis

Iván
Iván

price of quality very well! and the staff very nice!


Malak
Malak

the food and the good lunches while I am forced to stop


Luis
Luis

The staff's treatment is very good and the rooms were very clean. I recommend it. Voir le carte


milinian
milinian

doen't look much from the outside because it is a Hostal as well there are two Dinning rooms The food is good and cheap


Malak
Malak

hem fet una nit i la veritat que hem tingut un grata surprise. the sopar perfecte i a preu raonable. the staff atent i servei ràpid. a hostel sencill però ben parit! if at some altra ocasió ens ve de pas no dubtarem en tornar-hi.


Duncan
Duncan

we use this restaurant regularly , for menu of the day food is always excellent and very good portions , staff are friendly and attentive , and we can take our small dog into part of the covered terrace , well worth a visit and plenty parking opposite , we find it best to visit after 14.00 as it is also a favourite with the local workers , Voir le carte


Diego
Diego

molt recomanable! is ben, ben situat if you are from camí, amb parking... terrassa exterior i també interior. them ratios so abundant bones i! here veieu the first nostrils (graellada de verdures músclos a vapor) every one... 8€ i una ració molt gran! the serveix també molt friendly i simpàtic, like the masters. 5 if passeu per verges, or heu de parar!


Nidhi
Nidhi

ramon i victory are great professionals i molt bones persones..T'acullen i et fan feel molt be.Tracte familia juntament amb el seu equip ofereixen uns molt bons productes i servei.Cuina tradicional super bons Plats. Tot molt Bo. So the restaurant bar i l'hostal. It combines perfecte per fer a getaway to l'alt Empordà.I is not perdeu fly in Globus..It is an incredible experience.Demaneu info to the Alberana hostel.Salut


Roxy
Roxy

Weekend lunch for a table of 9, a mix of friends; regulars, locals and weekenders. All of whom were good customers to this establishment. The service was poor, but we were all patient having known two members of staff resigned just before the Easter holidays leaving the Patron in the lurch at a busy time, especially with the crowds that are pulled into this small village for Setmana Santa, Dansa del Mort etc. The lunchtime menu increases significantly in price at the weekend €25 rather than the €11.50 Menu del Dia on weekdays. All fine, different choices and the usual water, wine, bread included. Some of our party opted for the a la carte menu, family with a small child decided upon two menu... Voir le carte

Catégories

  • Hostal Chaleureux et accueillant, l'auberge offre une ambiance chaleureuse avec une sélection de plats réconfortants et copieux. Parfait pour les voyageurs et les locaux en quête d'une atmosphère familiale. Profitez de saveurs qui rappellent un repas fait maison tout en rencontrant de nouveaux amis.
  • Español Découvrez les saveurs vibrantes de l'Espagne avec notre sélection de plats traditionnels, allant des tapas savoureux aux délicieuses paellas, apportant une touche de l'art culinaire espagnol à votre table. Voir le carte
  • Desayuno Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
  • Cafetería Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.

Commodités

  • Sacar
  • Asientos
  • Carte
  • Cafetería
  • Menu
  • Reservaciones

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