Welwyn Garden City
The Brocket Arms

The Brocket Arms

Ayot St Lawrence, Welwyn Garden City I-AL6 9BT, United Kingdom

Pub • Fish • British • Vegetarian


"Just about the grubbiest room we’ve ever stayed in! The pub displays 4 star AA and Visit England signs even though it’s no longer listed with either organisation and having stayed there, I can see why! Immediately outside the front door of our room, there was litter, big weeds and cobwebs on the door frame. Things didn’t improve inside. It was a bit like going back to the 80’s, probably the last time someone properly cleaned the room as well. Mouldy blind in the window, dingey lighting from 3 old fashioned wooden wall lamps with shades that were covered in dust and cobwebs. Artex flaking off the ceiling in the shower, the top of some of the skirting in the bathroom was actually black with dirt and dust. Every nozzle of the shower head was blocked with limescale. Pointless plant holders with cheap plastic plants on all the walls which were all covered in dust and best of all a dirty tissue and half eaten chocolate bar on the floor under the bed. Lumpy old pillows with no protectors on and we didn’t dare look under the sheet at the mattress. Useless makeshift desk/dresser as there wasn’t enough light to use the mirror and no plug socket near it for a hairdryer or laptop. The same low standards seemed to follow through in the rest of the pub. Manky looking old wooden furniture in the beer garden with broken parasols just lying around. There was a condiments station with all sauces etc. but that all appeared to be left out, uncovered, all night so god knows what local wildlife may have been crawling over it! Breakfast in the dingey and cluttered dining room was passable. Good selection of cereal, but no fruit. Cooked breakfast was OK, but tasted like cheap bacon and sausages from the cash’n’carry, certainly not described as ‘local’ anyway. Tea was awful as the waitress just filled up the pot from the coffee machine so water wasn’t boiling. We switched to coffee, which was passable. Dinner menu very limited, especially if you don’t like chips. Very basic pub food, but the fish and chips were perfectly edible. On the plus side, it’s a really lovely area, with plenty of footpaths so we went for a lovely long walk to reduce the amount of time we had to spend in our room. No way we'd stay here again."

Zizzi Welwyn Garden City

Zizzi Welwyn Garden City

4 Howardsgate, Welwyn Garden City, United Kingdom

Pizza • Pasta • Cheese • Italian


"Edit one year on. Sat eve, 8pm. Nearly empty restaurant. Last year gave 4 stars....this year struggled to give 2. So what was different? Staff: mostly ok. .just ok. If you are not ready to order then expect a long wait as they forget to return...both for ordering drinks and food. Had to locate someone. Not offered parmesan. Had to ask for pepper as well and waitress said i will try to find some then hunted round the other tables until she located one. Then- there seemed to be a volunteer working there- baggy grey t shirt and old jeans hanging halfway down his bottom.......but omg! Was he actually the manager? Complaints/comments not responded to except see below in food review. Food- just average. The cheese dip starter was just a cheese sauce- no better than I put on my homemade lasagne. Pasta with meatballs- husband struggled to find 3 meatballs. Crab canneloni- tasteless, pappy...ate only one. Courgette fritti...no courgette.....i did mention this and was told it 's hard to find ....so i picked up several random pieces of fried batter and none had courgette in . No feedback from kitchen or manager. On paying when asked if all ok i mentioned it again and they said oh that 's a shame. That was it!! Two good things- beer glass was chilled and the organic wine (i dont usually do organic) was super. Won 't be returning in a hurry. Food is great here. Service friendly. Doesn 't matter what they do to this space it never quite works.....noisy and unwelcoming- hard to hear eachother speak. Certainly not a cosy, couples type place. Prezzo across the road has nice booths but terrible food and service."