"I placed an order through their website and ended up waiting 1 hour and 15 minutes. When the food finally arrived, it was the wrong order. After numerous phone calls and a lot of time spent trying to resolve the issue, I finally reached someone who told me the correct order was just 10 minutes away. I then waited an additional 30 minutes, and after another call, it took another 25 minutes for the food to arrive. In total, it took 3 hours from when I ordered! Sadly, the quality of the food was not up to their usual standards. We have been loyal customers of Tamarind Bay for over 6 years without any issues, but based on recent reviews, it seems their service and quality have significantly declined. We really want to give them another chance in the future, but we are hesitant to waste our time and money."
