Telford

Telford, une ville moderne du Shropshire, offre un mélange d'héritage industriel et d'espaces verts. La cuisine typique comprend la tourte Shropshire fidget et des bières locales, reflétant ses racines traditionnelles.

The Ugly Duckling

The Ugly Duckling

Long Lane, Telford I-TF6 6HA, United Kingdom

Grill • Vegan • British • Vegetarian


"Shocking dining experience! An absolute travesty!! This used to be a superb pub (service and fayre); in the days when its exterior was adorned in a lovely duck egg blue, in keeping with it’s wonderfully quirky name. Stood at the bar we were ignored by the 3 members of staff engaged in private conversation. After a few minutes of awkwardness, we had to ask for some service. The menu (which had suffered more than it’s fair share of spillages) was not very extensive (only 3 grill choices). The wine menu was poorly constructed of single sheet papers squeezed into a narrow binder, not easy to open and peruse (it fell apart in my hand). The wait for food was substantial and our 2 sirloin steaks were under par. Not very hot, too much fat, and under cooked but still a weighty price at £24.00 for 8ozs. We weren’t asked if everything was ok and given the poor staff patronage, we lost the will to complain! I ordered a second glass of wine and was alerted to a conversation between two members of staff who couldn’t locate my order. So, one advised to ‘just give him Malbec, as it’s already open’. I hadn’t ordered a Malbec but it was poured and they gave it to another member of staff, without telling him it was the wrong wine. He duly apologised but much uncomfortable toing and froing ensued, while we were trying to eat, to locate the wine I had ordered which was to no avail. Staff clearly lack managerial direction. A disappointing experience; a clear demise of service and standards in this establishment, we couldn’t wait to leave! NOT recommended and will NOT be going back!"