"Nice location, nice room but overall not good service. Reception is only staffed part of the time, there is no other person to contact because the wait staff apparently has too much to do, even in the less busy restaurant. Conversations between colleagues are more important than guests. Reservation not registered twice. Breakfast buffet limited offering. Toaster placed without a socket. Repetitive small glitches also cause resentment. Overall, the service and organization needs a lot of improvement."