"Despite having only one waiter working, he did his best to attend to all customers. The personal service provided by the waiter was excellent, but the overall dining experience was lacking as his attention was divided after the football match ended. This resulted in our food becoming cold as it sat waiting to be picked up. We brought this to the waiter's attention and received an apology, but no solution was offered to warm up the food. The menu was disappointing compared to previous visits to the Stanmore Branch, where the customer service and food quality were excellent. On a previous visit to Pecking Order at the Hive, the chef had to leave early due to an emergency, so the waiter or manager ended up cooking our food, limiting our options to only fried foods instead of their signature rotisserie chicken. We ended up enjoying the chicken and waffles, but it wasn't what we had initially wanted to order. The menu only offered four items: half chicken, burger or veggie burger, fries, and rice, which was a letdown in terms of variety and portion size. To top it off, we discovered that the same chicken served at Starbucks next door was also served at Pecking Order, which was a disappointment and raised questions about the restaurant's practices. Overall, the experience was disappointing, and I would not recommend it."
