"We were looking forward to visiting Farm and Field Café after after one of us had been after a park run back in October 2024 and had a great experience. We arrived having made an online booking to be told our reservation wasn 't on the system, so showed our confirmation and waited for a 'walk in ' table and were placed out of the way on a table for 6. The café didn 't seem overly busy at the time of day we visited, so didn 't anticipate long wait times. After ordering at the counter (with no receipt given), we waited for over 20 minutes before receiving two coffees, and over 50 minutes for our first food order to arrive, with the second served separately about 5 minutes later and was the wrong food. The member of staff left the table before we had a chance to note the wrong order, and we did not have time to wait potentially up to another hour for the correct order to be made. We weren 't approached by any staff to check how the food was, so left feeling quite underwhelmed. We usually don 't mind waiting for good quality food, but customers usually are told about particularly long waits at the time of ordering. The quality of ingredients and aesthetics were of a high standard, if not a little too complex for breakfast/ brunch. The facilities were really nice and can see a lot of effort has been made on the refit. The grounds were the highlight for us with plenty of space to walk. I rarely feedback, particularly when we haven 't approached any staff at the time, however have been prompted by a pushed email following our booking. We just hope our feedback is useful moving forward to ensure a long and successful business. Slight improvements to attentiveness and communication around timings would go a long way. Food: 3 Service: 1 Atmosphere: 3 Noise level: Quiet, easy to talk Group size: Suitable for all group sizes Wait time: Up to 10 min Parking space: Plenty of parking Parking options: Free of charge parking lot"
