Sóller
La Vila Restaurante

La Vila Restaurante

Pl. Constitució, 14. 07100. Sóller, ILLES BALEARS, Spain

Pizza • Asiático • Mexicano • Italiano


"Este pequeño hotel está situado en el centro, justo al lado de la iglesia/plaza del mercado de Sóller. El lugar es muy pequeño y no hay mucho que ver aparte de la iglesia. Nuestro plan era conducir a otros destinos desde Sóller. En cualquier caso, no encontrará paz en este hotel. Pero eso ya lo sabíamos cuando hicimos la reserva. Varias veces al día llegan enjambres de turistas desde Palma en tren. Estos luego inundan la industria de la restauración o, a veces, se trasladan al Port de Sóller y luego regresan. En los restaurantes del mercado recomendamos hacer reserva o hacer cola y esperar hasta tener la oportunidad de conseguir asiento. En algunos casos nos negaron la entrada porque se estaban celebrando fiestas privadas. Nuestra habitación, la número 6, era muy pequeña y apenas tenía espacio suficiente para acomodar nuestras maletas. No hay ascensor, por lo que tuvimos que subir nuestro equipaje por varias escaleras, algunas empinadas y muy resbaladizas, hasta el segundo piso. La habitación estaba limpia y la limpiaban a diario, la vista directa a la iglesia era genial. La situación del aparcamiento en Sóller es un verdadero desafío y puede llegar a ser muy estresante. Todas las plazas de aparcamiento público suelen estar llenas y, en ocasiones, los coches están aparcados uno al lado del otro, lo que dificulta la entrada y salida de las plazas de aparcamiento. Sólo pudimos utilizar el aparcamiento del hotel el día de llegada y de salida ya que no estuvo disponible durante el resto de nuestra estancia. La organización del aparcamiento del hotel deja mucho que desear, ya que es compartido por varios hoteles. En nuestra opinión, el sistema de aparcamiento es muy complicado y poco transparente. Las calles son muy estrechas (teníamos un Mini Cooper) y hay muchas calles de sentido único. Conducir alrededor de la cuadra puede tomar entre 20 y 30 minutos. No se recomienda viajar, especialmente el sábado cuando tiene lugar el mercado en Sóller. El hotel en sí sólo dispone de dos plazas de aparcamiento (nº 6 y 7), pero su disponibilidad no está garantizada ya que al hacer la reserva no se registra ni la marca del coche ni el número de matrícula. No usamos la comida en el hotel y por lo tanto no podemos calificarla. Sin embargo, el personal fue amable y servicial. Tres noches en este hotel fueron más que suficientes para nosotros. No volveríamos a visitar Sóller, pero preferiríamos recomendar una excursión de un día a la ciudad."

Ca's Xorc

Ca's Xorc

Camino Can Deia Km 56.1, 07108, Sóller, Spain

Cafés • Pasta • Fusión • Desayuno


"Would definitely not call this a luxury resort and would rate the stay a zero if we could but feel it is imperative others are made aware of the unhygienic conditions of our stay. To clarify, on the first night of our stay at around 12am we both broke out in hives and an itchy rash. When inspecting the bed we found what can only be described as bed bugs , to which when we ran our hands over them, they squashed into little blood spots on the bed covers. (I have pictures which were shown to the hotel and booking.com). We informed the lady working at the reception desk who came and saw the situation and switched our room. She did state that dogs are able to stay in the rooms and have done recently so said it could be a flea? which was just unacceptable for a luxury retreat. We had to repack all of our belongings at 12am and move them into the other room which was a massive inconvenience. Furthermore, the rashes persisted into the night so we were deeply uncomfortable and as a consequence of the events found it really difficult to sleep even in the new room due to being itchy and greatly anxious that something was in the bed. The following morning, we chose not to discuss the events in light of trying our best to somewhat enjoy the rest of our stay and assumed this would be discussed on checkout. However to my surprise when checking out this was not mentioned at all, when I bought this up there was surprise and the staff said that we had been ‘upgraded rooms’. I informed her firstly we were never made aware of the room upgrade as at the midnight we were switched we were just told our room could be changed and secondly this is not an acceptable resolution. Simply, our entire first night of the stay was ruined by what can only be described as an unhygienic oversight from the hotel. When we tried to contact the hotel and booking.com making them aware of this booking.com were most helpful and confirmed how totally unacceptable and unhygienic this was and offered their own resolution however the hotel customer staff were nothing short of rude and arrogant. Within their communication about this situation the hotel made up entirely false and fabricated claims of things we hadn’t said; which makes me question their honesty and integrity as a resort and I I was deeply disappointed by its unhelpful and somewhat accusatory tone. They constantly mentioned how we had booked the cheapest room in the resort. Their repeated references to the cost of our room, and numbers were both offensive and misplaced. We paid the sum they perceive as cheap for a standard and sanitary room regardless of the cost. We did not stay in the resort free of charge and chose to spend our hard earned money with yourselves, aiming for a luxury break. In short I could never recommend this stay to anyone who wants to stay somewhere even remotely hygienic sleeping arrangement and the service afterwards is nothing short of derogatory and arrogant. I have stayed at many ‘luxury’ stays and to even label our experience as anything comparable would be dishonest."