"I went to this restaurant with my family for a coffee and lunch. We were seated quickly as it wasn't too crowded. We ordered food and coffee, and the menu looked promising. Our coffee arrived after 10 minutes, but we ended up waiting 1 1/2 hours and still didn't receive our food. We decided to cancel our order, pay for the coffee, and leave. It seemed like phone orders were prioritized over in-person customers, as a delivery driver came and went during our wait. As we were leaving, we heard the staff informing new customers to expect an hour wait. If we had known this beforehand, we would have gone somewhere else. The restaurant wasn't very busy, with more empty tables than occupied ones. Overall, it was a very disappointing experience and I will not be returning."