Monmouthshire
Kings Head

Kings Head

18 Old Market Street, NP15 1AL, Monmouthshire, United Kingdom

Pub • Steak • Welsh • British


"Terrible romantic meal with my wife on her Birthday yesterday at this establishment. Ordered their house burger which to be honest in itself was just a plain roll side by side with a beef burger and bacon with the biggest lump of melted cheese you have ever seen chucked on top but this was not the issue which was an uncooked Burger with blood coming out of it at one stage I thought it was going to jump off the plate and stand in line ready for milking as so raw. I discreetly mentioned to the bar man who I have to say is the only polite and helpful member of staff there I spoke to. He went and notified the chef and came back and apologized and said We will not charge you for the new meal when it comes back out , by the time it came out my wife had finished hers so we both ended up eating alone. There was no apology from the female waiter when the plate was returned to the table. Once I finished I was then told I would now be paying the full price.I asked to speak to the manager who then informed me Well as you finished eating the returned meal you would pay normal price another plate of food from another table was taken back into the kitchen. After arguing my case she reluctantly agreed to knock £5 off but after stating you should be checking food before it leaves the kitchen I ended up paying half price for a substandard meal that we could have sat on different tables as certainly did not have a romantic meal watching each other eat ours in turns. I found the manager very rude and not once did she apologize as the only one came from the Bartender. If you want an uncooked substandard burger with no apology then the Kings Head in Usk is for you."

Holland Arms

Holland Arms

Llanrwst Road, Monmouthshire, United Kingdom, LL22 8BG

Steak • Pasta • Salads • Cheese


"We were camping up the road and the campsite owners recommended here for a meal pint while we were here from Manchester. Definitely glad we tried it, so much so we went on the Friday night and again on the Saturday. Portion sizes are huge .. we learnt our lesson for day 2 and didn’t have a starter but saved room for dessert. On night one (Friday) for starter I had pate and my husband had Thai chicken fritters portion was the size of a main meal but absolutely delicious. Then for main it was scampi and carbonara again portion was huge but was full of flavour and delicious husband said was the best carbonara he’s had outside of an Italian. On night 2 (Saturday) I had bbq chicken baguette and husband had lasagne and garlic bread. Again , portions were huge but so so good! Managed to save room for dessert biscoff cheesecake and sticky toffee pudding My only slight complaint was the amount of time between courses waiting to be asked if we wanted another drink … on the first night we only had 2 drinks in 3 hours even though was only a few other people in. It’s like they don’t want to mither you but it leave you alone abit too much. Also, on the Friday night we said we would be back in tomorrow night (the Saturday). And when we got there on Saturday the man said they were fully booked up but had a table in the bar… I feel he could of said we need to book on the Friday. Husband was a big fan of the Snowdon Lager shame we live 2 hours away else we would be here more often but we will definitely be back next time we are in the area."