Kensington and Chelsea Kensington and Chelsea
L'opera Of Brompton

L'opera Of Brompton

241 Brompton Road, SW3 2EP, Kensington and Chelsea, United Kingdom

Cafe • Coffee • Chocolate • Breakfast


"At arrival I waited a while for someone to notice I was waiting to be seated. Our plates were served cold, no staff came to check if we needed anything and if the food was ok. No salt or pepper offered or on the table. The poached eggs were undercooked, I decided to eat the first poached egg because it was somewhat edible and I didn 't want to come across as rude, but the egg was not great. However when I started to cut into the second poached egg, it was very undercooked and I could not eat it, the egg white was raw inside, clear and runny. After breaking into the second poached egg, my plate started to smell like raw eggs, this made me feel sick so I told the staff about this and also showed the staff the egg white which was clearly undercooked and runny, the staff was unhelpful and said 'that is how it should be ' I then asked if he would eat this to which he responded 'no '. He then took the plate back to the chef, the chef responded by saying that 's how the eggs should be. This is disgusting because I was expected to believe the egg white which was clear, runny and clearly raw inside was edible. The chips tasted like they had been sat there for a while and reheated, they didn 't taste fresh nor were they warm, I also did not eat this and sent this back. Overall poor quality of food and poor quality of service. I have paid similar or less money for excellent food and service in London before. I won 't be coming back or recommending. No care for customer experience. Prices are unjustifiable."

Peridot

Peridot

The Bentley London, Kensington And Chelsea, United Kingdom, SW7 4JX, Kensington and Chelsea

Cakes • European • Breakfast • Vegetarian


"Finally we were able to enjoy the afternoon tea we received as a gift the Christmas before last. I have found that places I loved before COVID have unfortunately been adversely affected with patchy service from new untrained staff or a drop in standards in a misguided attempt to save money. My expectations were not therefore particularly high especially having read some recent reviews but I was pleasantly surprised. Pamela provided excellent friendly service and made this a very relaxed and enjoyable experience. We received extra sandwiches upon request. My husband doesn’t drink tea and Pamela happily swapped his drink to Coke and both my tea and his soft drink were replenished. The scones were brought out separately after our sandwiches and served warm. They were the smaller scones perfect for afternoon tea when you have a plate of cakes to follow. Both sandwiches and scones were lovely and fresh. Our cakes were very tasty, particularly the passion fruit slice that was bursting with flavour and our selection included a very rich and satisfying chocolate mousse. This was not the afternoon tea experience that the top hotels supply with constant food and we didn’t leave with boxes of left over cakes but then Claridge’s champagne tea (king of afternoon teas) is £90 per head plus service not £45 (and since our gift voucher was extended from eighteen months ago it was probably cheaper than that). We were however very full when we left. The tea was served in a pleasant bright room and the chairs were very comfortable for a leisurely meal. Finally, I had the Indian breakfast tea and it was delicious. I drunk two pots. All in all we had a very pleasant afternoon and enjoyed our belated Christmas present. Thank you Pamela for looking after as so well."