"Service: The service was exceptionally slow and poor. The staff seemed almost depressed and were clearly short-staffed. We waited an hour for a Sunday roast and two kids’ meals. Additionally, the drinks we ordered took over 40 minutes to arrive, despite asking several times. This included some water and a much-needed glass of wine. Food: When the food finally arrived, it was average, and not worth the wait. Value: We were overcharged, and while queuing to get our refund, we overheard multiple customers requesting the service charge be removed. When asked how everything was not one person expressed satisfaction. Conclusion: Overall, it was a major letdown. The combination of poor service, long wait times, and overcharging made for a very unpleasant dining experience. I would not recommend it to anyone and hope they address these issues promptly to improve future customer experiences"
