GROSSETO
Casa Livia

Casa Livia

Strada Della, Grosseto, Italy, GROSSETO

Italiano • Porta Via • Formaggio • Mediterraneo


"Absolutely avoid! My daughter 's 18th birthday ruined! Agreements made about a month ago with the manager Mr. Claudio to organize the most awaited party of life: coming of age...18 years old! Immediately not too positive impression due to excessive approximation and poor reception, but we satisfied my daughter who decided to celebrate her eighteenth birthday where 8 years earlier we had organized a beautiful first communion party, at that time the place was managed by others owners. Excellent experience and beautiful location, which is why we decide to repeat.....14 October, we arrive in the evening, before dinner, to decorate with balloons the small part of the room that had been reserved for us, for a group of guests, around 30 between boys and girls, all high school friends, adults, of my daughter. We come practically ignorant, from the waiters and the manager completely not caring about our presence....We arrange the decorations and return for dinner at the agreed time for the welcome aperitif.....and what a welcome!... .a carafe and a bottle of prosecco with a basket of peanuts and a basket of chips and a few plastic glasses thrown on the table.....disappointing.!!...But surely dinner will be better?!..... I leave my daughter waiting for the guests and go home, agreeing to return for the cake time. At 10.45pm the phone rings, while I was calmly at home, Mr. Claudio shouts at me vehemently on the phone, asking me to go immediately to the restaurant, to take back the cake, which had not yet been consumed and to leave the restaurant immediately, because he was disturbed by the behavior of two guests and the responsibility would have been mine, as organizer of the party. I remain stunned, meanwhile my daughter in tears calls me and explains what happened.....The manager had mistreated her in front of everyone, as she was also held responsible for the behavior of two friends who had put it back in the bathroom, triggering the 'dead wrath '!.Feeling my daughter is distraught, I immediately go to the restaurant and also ask for the intervention of a police patrol, to protect me and the guests, who arrives on site a few minutes after our arrival..... .The boys were all outside the room, chased away by the owner, sitting, calm but deeply disappointed and mortified by the absurd and inexplicable treatment....my daughter in tears shows me the room in perfect order and clean, where they still they find other groups at dinner.....I am astounded by the behavior of the owner and the improvised waiters, who continue to rant in turn, asking to leave the place with the whole group, addressing the guests with phrases..... 'now raise your ........ ' '.....absurd, ignorance, rudeness and total lack of professionalism, I have never had a worse experience!.......I ask to eat the cake outside, in the garden, and I get another inexplicable refusal....It was supposed to be a party..... it turned out to be a real nightmare.....but it doesn 't end there...."

Essenza Love Natural Food

Essenza Love Natural Food

Piazza Esperanto, 7, Grosseto, Italy, GROSSETO

Gelato • Fast Food • Vegetariano • Frutti Di Mare


"We came to this restaurant attracted by the super positive reviews and we did so many hours of road to reach it, very curious from this restaurant that seemed really gorgeous. As soon as you enter, nothing has disappointed our expectations: a beautiful, quiet and welcoming environment. The room where we were accompanied to eat is very nice. We made orders and we were brought the dishes. All really good. We also brought a non vegan person who was amazed by the goodness of every dish! Prices are also quite honest, slightly higher than average, but quite right to be vegan dishes. (They spend about 20€ per head for a dish and a dessert. We are not lovers of restaurants and we do not love to attend them, but this restaurant had managed to change our minds and make us want to go more often. Unfortunately, there was something that completely ruined everything. While we were at the table, an outpatient seller approached (who literally attacked our table and was unmasked and began the classic tyrant asking us how we called, making compliments, then beginning to ask insistently to buy his things. We tried several times to say no, but there was absolutely no way to send it away and then in the end, to avoid making a screenplay, we gave it and gave it a few euros. The thing that I found very serious (as well as the fact that I think the owners didn't have to let this person in to sell things is that while this person bothered us and insisted, one of the owners arrived to serve us the dishes. He practically overtaken this person (who in the meantime continued to insist, left the dishes there and left without saying anything. This was the thing that unfortunately completely ruined the experience and made us decide that unfortunately we will not come back. In a context like that of a meal (especially in a place like that where you are made to believe that it is a quiet and intimate place, certain things should not happen, both because the meals are not free (and obviously no discount was made for the happened, both because it is not hygienic to have a foreign person who is attached to your table and that besides then rests his things on the table close to the things you have to"