"Booked for 3 nights over Burghley Horse Trials weekend. Waited 1 hour 15 minutes to be receive our breakfast on the first morning. The girl working wasn't coping well, despite it wasn't busy. Other people were also unhappy. Breakfast was lovely when it finally arrived. Pre ordered the following day, as didn't want that wait again. Lady serving was much more orderly and again breakfast was lovely. Tried to pre order for Sunday morning only to be told the kitchen didn't open until 9am on a Sunday, despite the info board saying 8am. Disappointing. Had dinner on the Saturday night and service was very slow. Kettle stopped working, was given one with quite a bit of grit inside. Tea/coffee/milk was replenished and the person I asked was very nice, but didn't know where they were kept. Such a shame, we have stayed here many times pre 2019 for Burghley as great location, and previous people were fantastic. Unfortunately wouldn't come back to stay or eat. Have emailed prior to leaving this review and a member of staff responded saying they would pass the information on to the owner, but no response from the owner."
