"The food was lovely and the hostess and waiting staff were great, really welcoming and friendly.Unfortunately we had to make a complaint which was not handled very well. I found a piece of meat in my vegan meal, granted the meal was taken away immediately and a new one brought out. However, a man who we presumed was the owner then came over to make a joke asking “any chicken in it? Fish?”, luckily I was ok about it but another vegan may have been very upset about the situation and not have appreciated a joke.Furthermore, we expected that the meal would be knocked off the bill, but the full amount was charged, even down to the coffees we had. We were just placated with a limoncello shot on the house which we did not ask for and wouldn’t have asked for as I had told the hostess I was not drinking because I was driving.I was then shocked and amused to be asked to complete a Google review!Again, great food and menu, and generally very pleasant staff. The atmosphere was also really nice and we enjoyed the evening; but were obviously just disappointed by the unorthodox handling of such a complaint. Otherwise we would absolutely have returned."
